Installation Warning

This water heater must be installed by a licensed and qualified technician. Improper installation or incorrect connections can result in severe safety hazards, including fire, explosion, or carbon monoxide poisoning. By purchasing this product, you agree to hire a trained professional to perform the installation and/or servicing of this unit. We are not responsible for any injuries, damages, or losses that occur as a result of improper installation, servicing, or maintenance.

The installer or service provider is fully responsible for ensuring that the installation complies with all applicable local, state, and national building codes and safety regulations. In many regions, a licensed contractor is required to install this unit. Failure to comply with these requirements may result in voided warranties, fines, or legal consequences. Always ensure that the technician adheres to safety protocols, including proper venting, gas line connections, and electrical work.

By proceeding with the purchase of this unit, you acknowledge and accept the responsibility for ensuring proper installation and compliance with relevant safety standards.

Product Summary

Rinnai 199,000 BTU Propane Gas H-Series Hybrid Water Heating System 120V CHS199100RECiP

The Rinnai Demand Duo R-Series (CHS199-RE Model Series) is a high-performance commercial hybrid water heating system designed as a more cost-effective and durable alternative to standard efficiency tanks. Featuring a 199,000 BTU Propane-fired engine and a 119-gallon storage tank, this system is ideal for apartments, hotels, and restaurants. With its lightweight design and integrated pump control, it offers a longer service life and significantly lower installation costs compared to traditional atmospheric tanks.

Important Note:
Installation, commissioning, and servicing of this heating equipment must be performed by a licensed and qualified professional in strict compliance with manufacturer guidelines, local codes, and industry standards. The manufacturer does not accept warranty claims or technical support inquiries from homeowners or unlicensed individuals. All warranty and technical inquiries must be initiated by the licensed professional responsible for installation.

Product Features:

• Extended Service Life: Engineered with hybrid technology that offers up to twice the lifespan of most traditional commercial tanks.
• Simplified Installation: Weighs 100–200 lbs. less than standard tanks and features integrated pump control for faster setup.
• Consistent Performance: Provides 100% tank capacity recovery with no thermal stress on the vessel.
• Propane Optimized: Delivers 80% thermal efficiency (0.81 UEF) for reliable high-volume hot water in commercial facilities.

Specifications

Rinnai 199,000 BTU Propane Gas H-Series Hybrid Water Heating System 120V CHS199100RECiP

Shipping Policy

We use trusted freight carriers for safe and timely deliveries. For the most accurate tracking of your freight shipments, we recommend visiting the carrier's official website. Once your order is shipped, you'll receive details about the freight company responsible for your delivery and the tracking information to monitor your order's progress.  

Delivery times vary based on factors like shipping method, distance, and carrier schedules. We'll provide an estimated delivery window when you order. While we aim to meet these times, unexpected issues can sometimes cause delays. Contact us for updates.

Return & Refund Policy

We are dedicated to providing exceptional service and support. If you need to return an unused product purchased through our eBay store, we've made the process straightforward and transparent to ensure your peace of mind.

1. Purchase Source: Returns and refunds are available exclusively for items purchased directly from our eBay store.
2. Restocking Fee: A 15% restocking fee may be applicable to returned items, unless the product is defective.
3. Return Window: Initiate a return by contacting our customer service within 30 days from the shipment date.

Requirements for a Refund

To ensure a smooth return process and eligibility for a refund, please adhere to the following guidelines:

1. Resalable Condition: All returned items must be in a condition suitable for resale.
2. No Damages: Products must be free from any damages, scratches, or defects.
3. Uninstalled: Items must not have been installed or used.
4. Original Packaging: Return the item in its original manufacturer packaging, including all manuals, accessories, and packaging materials.
5. Free/Gift Items: Any free or gift items that were included with the purchase must also be returned.
6. Packaging Integrity: Ensure there are no writings or labels on the original manufacturer packaging.

Shipping Instructions for Returns

1. Traceable Shipping: Return packages must be sent via a traceable shipping method such as FedEx or UPS. Please avoid using USPS.
2. Freight Equipment: Freight-bound equipment must be returned via freight carriers. If you are unsure about the return method for your products, please contact us through the eBay mail system.
3. RMA Number: All items must be returned with their assigned Return Merchandise Authorization (RMA) number if applicable.

Our goal is to provide you with a seamless return experience. For any questions or assistance, our customer service team is here to help. Thank you for choosing us!