Transparent fulfillment: We are your contractual seller on eBay. Many items are fulfilled through third-party partners. Dispatch origin can be China (most orders) or the United States (some orders).
Handling time: Orders are typically processed within the handling time shown on eBay (commonly 3–4 business days), before they enter transit.
Carrier/service may vary: The shipping service or carrier shown on eBay can differ from the actual carrier used. Shipments may involve multiple carriers (international line-haul and a different U.S. last-mile carrier).
Delivery estimate: The delivery date shown by eBay is an estimate and can be affected by carrier operations, routing changes, peak season, weather, and customs/processing delays. We generally select suppliers targeting about 15 days or less, but delays may still occur.
Tracking: Tracking is not uploaded for most orders. Only when it is needed to prove that it got delivered.
Support & issue resolution: We aim to assist via eBay messages, but replies are not guaranteed and may be delayed. If there is any problem (not received, damaged, defective, or not as described), please use eBay’s official request/case flow (e.g., “Item not received” or a return request) so the issue is documented and handled under eBay policy.