At Sue Ryder, we can’t make life’s most difficult moments easy, but we can carry some of the load. For more than 70 years, we have been a source of strength and support for anyone living with a life-limiting illness or grief.

Dying and grief are universal experiences, but too many people face them alone. We are a safe and reassuring hand you can reach for. From providing care and support for someone at the end of their life to helping someone manage their grief, we know there is no one size fits all when it comes to how we cope and the help we need. We campaign for everyone who is approaching the end of their life or grieving to have access to the right support, at the right time. And we seek to break down the barriers to talking about dying and grief - so we can all be better prepared and better equipped to be there for each other.

We can make a positive difference during even the darkest of times. Whether in the last months, weeks or days of life, or living with grief, we help people live the best life they possibly can. We are there when it matters.

We aim to dispatch all orders within 3 working days. If we cannot despatch within this time we will let you know right away, by email, the date the goods can be delivered. Customers are given the option of accepting a full refund in place of delivery.

We regret that for larger items we are unable to deliver to destinations outside the United Kingdom (and Channel Islands) or PO Box addresses.

We use the address provided on your eBay account to despatch your goods to. It is your responsibility to notify us if this is different.

We have a 30-day returns policy, allowing 30 days from receiving an item to return it to us. The buyer is to pay the return postage. International returns are not accepted.

We have a 30-day returns policy, allowing 30 days from receiving an item to return it to us. The buyer is to pay the return postage. International returns are not accepted.