Smoke Free/ Outdoor only pet

BIN#A550

Terms and conditions

 

Payment is due within 3 days of auction ending, unless arrangements are made prior to bidding.  If payment hasn't been received, I will cancel the transaction and notify eBay of the non payment status. Non- payment for items purchased can negatively affect your ability to make any further purchases on eBay, so please bid with care.  I do not accept returns unless I grossly misrepresent an item, but I make every attempt to describe each item as accurately as I can.  Please ask questions before bidding if you are concerned about an item.


 On occasion I have missed something.  Please contact me to find a resolution.  I am pretty easy to work with.  

If you contact me to return an item that didn’t fit or you were unhappy with your purchase and item is in its original condition, I will accept the return, however, please note that I will not refund original shipping cost and it will be your responsibility to ship the item back within 14 days.  A tracking # will be required for any returns and shall be provided to me upon item being returned. This will ensure that the item has been delivered. I will refund your original cost within 24-48 hours of receipt and inspection.   This does not apply to damaged or grossly misrepresented items.

Damaged purchases:

If you have received your order and it was damaged, please contact me within 3 business days of receipt of delivery.  I inspect each item as I ship to ensure that the item is still in condition that it was listed as. I insure most packages, so if your package was damaged in shipping please contact me immediately.

 

 

Low Odor/ No odor Disclaimer:

I am not a low odor home.  We don't use candles or fragrances in our home, nor do we smoke or have indoor pets, however, I cannot guarantee no odor.  If odor’s are noticed, I will disclose in the listing.

 

Return Policy: Return shipping is paid by Buyer

Returns accepted for items that are incorrectly described in listings, with no exceptions. A Return Request be requested prior to return or package will be rejected. We must be notified within 3 days of you receiving the item, item must be returned within 14 days in exact condition with original packaging. Items which are new and sealed once opened cannot be returned. Item must be sent with confirmation of delivery. Once item is received, money back or exchange if another like item is available. Return shipping is paid by buyer and reimbursed if indeed the fault lies with us and is warranted 

 

 

 

Smoke free/outdoor pet friendly home

 

Shipping

 I do reuse packing materials from shipments I receive.  I usually ship the next business day after payment. I ship everything USPS First Class or USPS   Priority.  If an auction has free shipping, I will ship in the most economical way.   Priority USPS includes up to $100.00 of insurance on your items, in the event that your item gets lost, stolen or damaged in shipment.  I cannot be responsible for how the post office handles your package once it leaves my care. If your item sells for more than $100.00, Please contact me if you have concerns. If your item arrives damaged, you, the buyer will need to file a claim with USPS and I provide a packing slip in my shipments for you.  When filing a claim with the USPS you will need photos of the damaged item, a bill of sale, the tracking # and you can file it online It usually takes about 7-10 days to receive your refund.  If the post office denies your claim, I will work with you towards a fair resolution.  

I will combine shipping on multiple auctions won.  Please message me in advance to advise you are bidding on/Won multiple auctions.  I will send you an updated invoice when all auctions have finished.  Rates are as follows:  Your heaviest item will be charged as the first item at the shipping rate listed.  Add $1 for each additional auction won.

 

International Shipping

Buyer will be responsible for all import fees associated with shipping into their country.