Shipping And Delivery:

At Top Grain Leathers, we only use premium shipping services to ensure your order reaches you safely and on time.

• Flat Rate Shipping: All orders are shipped at a flat rate of $14.90 USD.
• Shipping Carriers: We ship through DHL, FedEx, and UPS – reliable and fully trackable.
• Processing Time: Please allow 3 to 5 business days for order handling and processing.
• Worldwide Shipping: We ship internationally. Delivery times may vary depending on your location and customs clearance.

Tracking details are provided once your item is dispatched.
Note: Buyers are responsible for any import duties or local taxes applied in their country.

Refund And Return:
We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.

• Return Window: Returns are accepted within 14 days of delivery.
• Return Conditions: Item must be unused, unworn, and in original packaging.
  

• Return Shipping: 

  Buyer pays return shipping in most cases. If the error is on our side (wrong item or defect), we cover the return shipping.

To initiate a return, please contact us through eBay before sending the item back. Returns sent without approval may not be accepted.
Custom or personalized orders are non-refundable unless faulty.

Customer Service:
At Top Grain Leathers, we value your trust and satisfaction. Our team is dedicated to delivering the best service possible.

• For order inquiries, product questions, or return requests, please reach out via eBay messages.
• We typically respond within 24 hours (Monday to Saturday).
• Our goal is to resolve all issues quickly, fairly, and professionally.

Thank you for shopping with Top Grain Leathers — premium craftsmanship, personal service.