MAX APPLIANCE PARTS – Professional Return & Warranty Policy
Your satisfaction and confidence are our top priority.
All parts are professionally inspected, authenticated, and securely packaged.
Anti-Fraud Protection
Every part includes:
– UV Security Mark
– Internal Micro-Marking
– Pre-Shipment Serial Photos
– Digital Authentication Record
These protections prevent:
– Part swapping
– Returning a different unit
– Installing a broken unit and returning it as “defective”
– Returning used or damaged items
30-Day Return Window
Returns are accepted within 30 days only if the following conditions are met:
– Item is in original condition
– No installation marks
– Security identifiers intact
– Serial numbers and UV markers match our documentation
– Item is not opened, altered, or modified
If any security marks are missing or do not match our record, the return will be denied.
Full Refund – Accepted Reasons
– Ordered by mistake
– Doesn’t fit your model
– Changed my mind
– Found better price
– No longer needed
Original shipping cost is not refundable.
Partial Refund (Up to 50%)
Applied if returned item shows:
– Installation marks
– Damage
– Missing components
– Different condition than shipped
Return Not Accepted
– Installed or used parts
– Improper installation damage
– Removed or tampered security labels
– Internal component mismatch
– Returned item not matching our documentation
– Claims “doesn’t work” without contacting seller first
Unauthorized returns may be denied or partially refunded.
Seller Error Promise
If the issue is caused by our mistake (incorrect part number, wrong item sent):
– We cover return shipping
– Buyer receives full refund
– Resolution is fast and guaranteed
Buyer Error Policy
If buyer ordered wrong model or wrong part number:
– Buyer pays return shipping
– Only item price is refunded
– Shipping cost is not refunded
This follows eBay’s official buyer-remorse rules.
Pre-Shipment Documentation
We document:
– Serial numbers
– Condition photos
– UV marks
– Packaging
– Internal identifiers
This ensures transparency and authenticity for every return.
Before Opening a Return
Please contact us first — we respond fast and assist with compatibility, installation, or troubleshooting.
Why Customers Trust MAX APPLIANCE PARTS
– Fast and secure shipping
– Professionally inspected parts
– Industry-leading fraud protection
– Transparent policies
– Expert customer support