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MAX APPLIANCE PARTS – Professional Return & Warranty Policy

Your satisfaction and confidence are our top priority.
All parts are professionally inspected, authenticated, and securely packaged.

Anti-Fraud Protection

Every part includes:
– UV Security Mark
– Internal Micro-Marking
– Pre-Shipment Serial Photos
– Digital Authentication Record

These protections prevent:
– Part swapping
– Returning a different unit
– Installing a broken unit and returning it as “defective”
– Returning used or damaged items

30-Day Return Window

Returns are accepted within 30 days only if the following conditions are met:
– Item is in original condition
– No installation marks
– Security identifiers intact
– Serial numbers and UV markers match our documentation
– Item is not opened, altered, or modified

If any security marks are missing or do not match our record, the return will be denied.

Full Refund – Accepted Reasons

– Ordered by mistake
– Doesn’t fit your model
– Changed my mind
– Found better price
– No longer needed

Original shipping cost is not refundable.

Partial Refund (Up to 50%)
Applied if returned item shows:
– Installation marks
– Damage
– Missing components
– Different condition than shipped

Return Not Accepted

– Installed or used parts
– Improper installation damage
– Removed or tampered security labels
– Internal component mismatch
– Returned item not matching our documentation
– Claims “doesn’t work” without contacting seller first

Unauthorized returns may be denied or partially refunded.

Seller Error Promise

If the issue is caused by our mistake (incorrect part number, wrong item sent):
– We cover return shipping
– Buyer receives full refund
– Resolution is fast and guaranteed

Buyer Error Policy

If buyer ordered wrong model or wrong part number:
– Buyer pays return shipping
– Only item price is refunded
– Shipping cost is not refunded

This follows eBay’s official buyer-remorse rules.

Pre-Shipment Documentation

We document:
– Serial numbers
– Condition photos
– UV marks
– Packaging
– Internal identifiers

This ensures transparency and authenticity for every return.

Before Opening a Return

Please contact us first — we respond fast and assist with compatibility, installation, or troubleshooting.

Why Customers Trust MAX APPLIANCE PARTS

– Fast and secure shipping
– Professionally inspected parts
– Industry-leading fraud protection
– Transparent policies
– Expert customer support