Note: A silicone holder for your pet's collar is included. The collar itself is not included โ use with your existing collar.
*Make sure your phoneโs Bluetooth and network are both turned on.
Must Read Before Purchase
* All Tracker Tag on the market rely on any nearby smartphones (not just your own) to update their location
* If you need precise location updates every second, please do not buy this product โ instead, consider a dedicated GPS tracker (larger and requires a monthly fee)
How do I power the tag on and off?
ยท To power ON:
Press and hold the button until you hear a long chime (like โring-ring-ring-ringโ).
ยท To power OFF:
Press and hold the button for 3-5 seconds, then release.
You will hear 2 short beeps.
My tag wonโt connect โ what should I do?
1. Make sure your phoneโs Bluetooth and network are enabled.
2. Follow the manual to perform a factory reset on the tracker.
3. Go to your phoneโs Settings โ Google โ All Services โ Devices โ Scan for nearby devices.
4. Watch video in product image.
How do I reset the tag to factory settings?
1. Double-click the button.
โโ Youโll hear 1 beep.
2. Then quickly tap the button 4 more times and on the 5th press, press and hold the button until you hear a long chime (like โring-ring-ring-ringโ).
Why is the location not updating or accurate?
Tag sends out a Bluetooth signal. Nearby anyone's phones help locate it by sharing their location. So if no phone is nearby, you wonโt see a new location update. For real-time track, youโll need a GPS tracker but theyโre bigger and need monthly fee.
Need Help?
Just search โMiddle Rabbitโ on Googleโweโre easy to find and ready to assist.