These are brand new in replacement box.  Minor scratches on shoe from being in a pallet. Please see photos. I have over 800 listed in various styles and sizes.  Most of my shoes are from Nordstrom pallets and are new overstock or customer returns.  There might be some tiny scuffs I may have missed so please look over all photos as these are part of the listing descriptions.The Clarks Charlten Rae Ankle Boot in Mushroom Oily is a versatile and stylish women's boot in size 9.5 medium. This mid-height block heel boot features a zip closure, making it easy to slip on and off. The leather upper material in a neutral mushroom color makes it perfect for traveling, casual outings, or business meetings. With a comfortable medium calf width and ankle shaft style, these boots are a practical and fashionable choice for the winter, fall, and spring seasons. The Clarks brand ensures quality and durability in this classic and timeless style.