Fireplace Installation Warning

This fireplace must be installed by a qualified, licensed professional. Improper installation, including incorrect venting, gas, or electrical connections, can result in serious injury, death, or property damage. By purchasing this product, you agree to use a trained technician for installation.

We disclaim any responsibility for damages or injuries resulting from improper installation or servicing. The installer assumes all liability. Installation must comply with all local codes, regulations, and safety requirements.

Product Summary

Amantii Symmetry BESPOKE Electric Fireplace – Built-In with Log, Glass & Black Steel Surround

The Amantii Symmetry BESPOKE Electric Fireplace is a premium built-in electric fireplace that blends classic fireplace styling with a refined modern aesthetic. Part of the exclusive Amantii BESPOKE series, this model is engineered for superior performance, intelligent control, and exceptional visual realism. Designed to be both a functional heating solution and a striking design feature, the Symmetry BESPOKE creates a sophisticated focal point in any indoor or outdoor space.

With its slim frame and expansive viewing area, the Symmetry BESPOKE delivers lifelike LED flames paired with advanced technology. The fireplace includes an intuitive, colorful thermostatic remote and full WiFi app control, allowing you to adjust flame height, flame speed, temperature, sound effects, and timers with ease. Whether recessed, semi-flush, or wall-mounted, this fireplace offers flexible installation options to suit a wide range of architectural designs.

Built with durability and longevity in mind, the Symmetry BESPOKE is rated for both indoor and outdoor use under covered installations. Its front-heating design allows for clean built-in installations without ventilation requirements, while still delivering powerful, evenly distributed heat.

Product Features:

• Built-In Electric Fireplace Design: Ideal for fully recessed, semi-flush, or wall-mounted installations with a sleek black steel surround included.
• Slim Frame with Large Viewing Area: Maximizes flame visibility for a dramatic, full-frame presentation.
• State-of-the-Art Flame Presentation: Multi-colored LED flames transition between yellow, orange, and red for customizable ambiance.
• Two Flame Patterns: Choose between Standard or Realistic flame modes with adjustable height and speed.
• Ambient Canopy Lighting: Features 13 color options to illuminate media and enhance visual depth with endless color combinations.
• Speaker & Sound System: Integrated audio with authentic crackling fire sounds sampled from real fires.
• Intuitive Thermostatic Remote (Included): Colorful, user-friendly remote with precise temperature control, flame adjustment, and programmable scheduling.
• WiFi App Control: Full control from anywhere—adjust flames, heat, sound, timers, and schedules directly from your smartphone.
• Programmable Auto Timer: Set run times from 30 minutes up to 8 hours, or use the convenient 7-day scheduling option.
• Adjustable Flame Brightness & Speed: Independent controls allow complete customization of the flame experience.
• Powerful Heating Performance: Produces up to 1465 watts / 5000 BTU, capable of efficiently heating your space.
• Front Heating System: Designed for recessed installations while delivering optimal heat distribution without ventilation requirements.
• Indoor & Outdoor Rated: Certified for indoor use and covered outdoor installations such as patios, porches, and overhangs.
• Durable Construction: Engineered to withstand outdoor environments while maintaining safety, performance, and design integrity.
• Included Accessories: Comes complete with remote control, glass media, and decorative grate.
• Premium Warranty: Backed by a 5-year manufacturer warranty for long-term peace of mind.

The Amantii Symmetry BESPOKE Electric Fireplace delivers advanced technology, refined design, and unmatched customization. Whether installed indoors or in a covered outdoor space, this fireplace offers a premium heating solution with stunning flame realism, immersive sound, and intelligent control—making it an exceptional choice for modern living spaces.

Specifications

Brand	Amantii	Model Number	SYM-34-BESPOKE
Voltage	120V AC 60Hz	Watts	1500W
Heating BTU	5,000 BTU	No Heater	26 Watts Max
Lamps Quantity	53pcs LED	Rotor Motor	1 at 2.9 Watts
Glass Front	Included	Cord Length	L = 70.9”
Appliance Size	32 3/8”x 15 5/8” x 6 1/8”	Frame Size	34 1/2” x 16 7/8”
Glass Viewing	30 5/8” x 13 1/8”	Wall Opening Size	33 3/8” x 15 3/4” x 6 1/2”
Plug Location	Left Side	Approx Heating Area	400-500 Sq. Ft.

Shipping Policy

They will be shipped via LTL (Less Than Truckload) freight using trusted freight carriers to ensure safe and timely delivery. For the most accurate tracking information, we recommend visiting the carriers official website.

Once your order has shipped, you will receive the name of the freight carrier along with tracking details so you can monitor your shipments progress.

Delivery times may vary depending on factors such as shipping method, distance, carrier schedules, and delivery location. An estimated delivery window will be provided at the time of order. While we make every effort to meet estimated delivery times, unforeseen circumstances may occasionally cause delays. If you have questions or need updates regarding your shipment, please contact us for assistance.

Return & Refund Policy

We are dedicated to providing exceptional service and support. If you need to return an unused product purchased through our eBay store, we've made the process straightforward and transparent to ensure your peace of mind.

1. Purchase Source: Returns and refunds are available exclusively for items purchased directly from our eBay store.
2. Restocking Fee: A 20% restocking fee may be applicable to returned items, unless the product is defective.
3. Return Window: Initiate a return by contacting our customer service within 14 days from the shipment date.

Requirements for a Refund

To ensure a smooth return process and eligibility for a refund, please adhere to the following guidelines:

1. Resalable Condition: All returned items must be in a condition suitable for resale.
2. No Damages: Products must be free from any damages, scratches, or defects.
3. Uninstalled: Items must not have been installed or used.
4. Original Packaging: Return the item in its original manufacturer packaging, including all manuals, accessories, and packaging materials.
5. Free/Gift Items: Any free or gift items that were included with the purchase must also be returned.
6. Packaging Integrity: Ensure there are no writings or labels on the original manufacturer packaging.

Shipping Instructions for Returns

1. Traceable Shipping: Return packages must be sent via a traceable shipping method such as FedEx or UPS. Please avoid using USPS.
2. Freight Equipment: Freight-bound equipment must be returned via freight carriers. If you are unsure about the return method for your products, please contact us through the eBay mail system.
3. RMA Number: All items must be returned with their assigned Return Merchandise Authorization (RMA) number if applicable.

Our goal is to provide you with a seamless return experience. For any questions or assistance, our customer service team is here to help. Thank you for choosing us!