• Full payment is required within 7 days of the  deal closed on eBay.
• Total amount = Winning Amount
• Details of the payment  process will be provided via email to the highest bidder  upon end of the auction.
•  Extra  3 business days for cheque payment to clear. (Not  recommended if item is urgent)

Bank  Account Detail

The  payment methods

• Bank Transfer via Internet Banking or Direct  Deposit in person
  • Please deposit your payment into the above account with  your eBay User ID (eBay User Name) as a  reference/account description when you deposit.
  • Please email to (ebay@ddcomputer.com.au)  or fax to 02-97423188 the deposit receipt along with the  following information
    • BSB Number  (xxx-xxx) of Bank Location
    • Date of the  deposit (dd/mm/yyyy)
    • Amount of the  deposit
    • Your eBay user  ID (eBay user name)
    • Payment Reference
• Bank  Cheque / Money Order / Personal Cheque (subject the fund  clear, normally takes about 3 business working days)
  • Please make all Money Order and Cheque payable to " D &  D Computer Technology P/L"
  • Place your eBay User ID (eBay User Name) and your postal  address on the back of the Money Order or the back of  the cheque.
  • Post your payment to "D & D Computer Tech., 3/17-19  Gould Street, Strathfield South, NSW 2136"
  • Please allow an additional 3 business days for cheque to  clear (Not recommended if item is urgent)
• PayPal
  • If you have a PayPal  account, the payment can put straight to our PayPal  account ebay@ddcomputer.com.au 

Important::

To ensure to find your payment quickly and fast  delivery, all payments made in any form should include a  reference number, which is your eBay User ID (eBay User Name).  

If you don’t use your eBay ID as a reference when  making payment, we can’t guarantee prompt delivery of your  order. 

The buyer will be responsible for any delays of  shipping out of order due to not leaving the appropriate  reference number.

Australia Wide Flat Freight

Please be  advice

•  If  you would track your item, please email to ;ebay@ddcomputer.com.au,  we will reply to you as soon as possible.

• Please make sure you read this section and  agree to all terms and conditions before starting bid.
• Please do not bid if you are not going to honour your bid.
• By  bidding or buying on this item, your must fully agree with  our "Terms and Conditions", and must agree on the shipping  price.
• The  highest bidder will be sent a confirmation e-mail within 48  working hours after the end of the auction. The bidder must  reply within three (3) days of the closing date of the  auction.
• Non-paying Bidder Alert and appropriate feedback will be  filed to eBay if payment is not received.  All payment must  be received within 7 business days after the end of the  auction.
• Tax  invoice will be issued for Tax and Warranty purpose.
• Pictures are for illustration purpose only, Actual product  may have difference from the pictures used.
• Every effort has been made  to ensure the accuracy of all information, Slight error in  advertising may unintentionally occur.
•  If  you have questions about the product or problems with our  service, please contact us. We will do our best to correct  any problems you might have.

Warranty and Returns Policy

• Items with  Manufacture Warranty: Buyer must contact manufacture of the  item for all the warranty service within the warranty  period. We can help to provide contact details of the  manufacturer to the buyer. We have no other responsibility  for items covered with manufacturer warranty.
• Items with Onsite Manufacture  warranty: Buyers must contact manufacturer of the items for  all the on-site warranty services within the warranty  period. We can help to provide contact details of the  manufacturer warranty.
• Items with Return to Base Warranty:  Buyers are responsible to send back the faulty items to us.  Items with valid warranty within the warranty period will be  replaced with fully functional unit after checking. Please  allow up to 2 weeks for replacement.
• We have no guarantee on product  compatibility with the buyer's own equipment unless  specified on the items listing.
• For ALL AUCTION ITEMS: Items are NOT  refundable after being dispatched.
• Shipping  and Handling charge are NOT refundable.
• 20%  restocking fee: In special circumstances where exchange or  refund is agreed, 20% of the final value price will be  deducted. (restocking fee)

Software

• In  general, opened software is not eligible for return,  exchange.
• Unopened  software can only be returned for exchange or refund as an  incorrectly shipped product.
• DOA (Dead  on Arrival) software media (CD or DVD disk), which is  opened, can be returned for exchange or request for warranty  replacement as a DOA (Dead on Arrival) product within 7 days  upon receive. (Please contact us for the best solution for  the warranty process before sending it back.)

Return Procedure

• For all  faulty items with Return to Base Warranty, buyer has to  contact us for Return Authorization (RA) first.
• All returned items must attach with  the original receipt and return postage.
• Please  Note: All returned non-faulty items (identified by RMA  department), the buyer might has to pay for the handling fee  as well.
• We have NO  responsibility on the Shipping and Handling fee or cost on  any returned items. If buyer sends back the items by C.O.D  (Cash on Delivery) Service, Items will NOT be accepted.

·         We  do not use Messages Box provide by eBay. Please email to ebay@ddcomputer.com.au instead.  Thanks for your cooperation.

·         We  will leave positive feedback to you upon confirmation of the  clearance of your payment.

·         We  would appreciate if you would leave us positive feed back once  you confirmed the item is received and in good working order.

·         If  you have issues with our products or services, please contact us  before leaving a neutral or negative feedback. We will try our  best to resolve the issues.