eBay

PaymentShipmentReturnContact us

Payment

Please complete payment within 7 days after placing your order. Otherwise, an unpaid case will be automatically opened.

Shipment

We only ship to the address provided on eBay. Please confirm your address before placing your order. Once the item is shipped, the address cannot be changed.
Your order will be shipped within 7 business days after payment is received. Delivery may be delayed during holidays, so we appreciate your patience.
Any applicable taxes or duties are the buyer's responsibility. These fees are not included in the item price and are not received by us.

Shipping to the United States is done via the officially required Orange Connection method, which typically takes 8–12 business days. For oversized items, alternative shipping channels must be used, which may slightly extend the delivery time. Thank you for your understanding.
Shipping to the UK, Canada, Australia, Germany, and other similar countries usually takes 10–15 business days.
Shipping to other countries may take 4–6 weeks.

Return

We offer returns within 30 days. If you are not satisfied with the product after receiving it, please contact us within one week of delivery to arrange a return. Please note that all returned items must be in their original condition and packaging, without any signs of use or alteration, and must not affect resale. Items that have been used or modified will not be eligible for return. The buyer is responsible for return shipping costs. Please ensure the returned item is packaged securely to prevent damage during transit. Once we receive the returned product, we will inspect it. If everything is in good conditon, we will process your refund within 3 business days.

If you have any questions, please feel free to message us. Due to time zone differences, we usually reply within 24 hours. If you haven’t received a response after 48 hours, please check your spam folder. If no message is found, please send your inquiry again.
If you encounter any issues after receiving the product, please contact us promptly. We kindly ask that you do not leave low or neutral/negative feedback without communicating with us first. There is no problem that cannot be resolved through communication. We are honest sellers here to do business, not to engage in conflict or unpleasant experiences. Of course, we will take action against those attempting fraud, as we aim to help maintain a safe environment on eBay.