Category

Cosmetic Description

C0

Not Categorized

C1

Damaged - (For materials recovery)

C2

Used - Poor ? Heavy use and age

× Cosmetic blemishes are significant, such as multiple heavy dents, may require repair. 

× Damages to latches, hinges, keyboards, etc. are prevalent.  

× Critical parts are missing. 

C3

Used - Fair - (Moderate use and age)

× Cosmetic blemishes are consistent with wear, including multiple dents, discoloration, and light to heavy scratches. 

× Damage to latches, hinges, keyboards, etc.

× Some parts, panels, bezels, or covers may be missing. 

C4

Used - Good

× Cosmetic blemishes include scratches and/or other surface imperfections from consistent use, but equipment is in good condition overall. 

× Minor wear of labeling may be visible. 

× Small dents and small areas of discoloration may be present from the removal of tags.  

× No damage to latches or hinges, nor any missing parts, panels, bezels, or covers. 

C5

Used - Very Good

× Cosmetic blemishes include minor scratches and/or other surface imperfections from consistent use, but equipment is in good condition.

× Minor wear of labeling may be visible. 

× Minor dents and areas of discoloration from the removal of tags.

× No missing parts. 

C6

Used - Excellent

× Overall excellent cosmetic condition. 

× May have light scratches or other minor blemishes from normal wear. 

× Minor cosmetic blemishes have no impact on the system?s overall functionality or performance.

× Fully cleaned with all non-original labels removed. 

× No missing parts. 

C7

Certified Pre-Owned (Seller or Manufacturer Refurbished)

× Used equipment that has been fully restored to like-new condition with warranty. 

× Fully cleaned and cosmetically repaired with no blemishes.

× No missing parts. 

C8

Unused

× New, out of box, unused equipment removed from original packaging with no signs of wear or alteration. 

C9

New Open Box

× New, unused equipment in original packaging where factory seals have been broken. 

× No signs of wear or alteration. 

F0

Non-Functional 

× Damaged to the point that functions cannot be checked 

F1

Collectible or Specialty Equipment 

× Collectibles are rare, vintage, and no longer manufactured or supported by the OEM.

× Specialty equipment are rare and specialized equipment not generally available in retail. 

× May have broken or missing parts 

F2

Verified Specialty Electronics 

× Verified removed from operation with no known defects in functionality.

× No physical damage or defects.

× No corrosion.

× No missing parts.

× Part numbers and serial numbers verified accurate. 

F2U

Unverified Specialty Electronics 

× Cannot be tested or verified for functionality (subject to warranty replacement).

× No physical damage or defects.

× No corrosion.

× No missing parts.

  × Part numbers and serial numbers verified accurate.

F3

Key Functions Working 

× A subset of the primary functions of the device that an ordinary user of the device expects to function are verified working through manual or software tests. 

× Software may not be loaded or configured.

× Hardware required for key functions to be tested may have been removed after testing (e.g. Hard Drive).

× May be missing components or parts not essential to key functions.

× Secondary functions may not be tested or working.

× May not include Focus Materials (e.g., Battery) that are not working or not tested.

× All missing components or parts will be listed for each item. 

F4

Hardware Functional 

× All hardware is tested and verified working through manual or software tests.

× No missing or damaged components or parts.

× Software not loaded or configured.

× No hardware defects. 

F5

Refurbished 

× All functions tested and verified working through software tests.

× Loaded and configured with legally licensed software for full operations. 

× Software test results are available.

× No hardware or software defects. 

F6

Like New 

× All functions tested and verified working through software tests.

× Repaired with OEM original parts.

× Loaded and configured with original manufacturer?s legally licensed software for full operation.

× Meets OEM specifications for full original functionality.

× Software test results are available.

× Zero defects.