Our Store Policy

PAYMENT

You can use Paypal, Gpay, VISA, MASTER, AMEX, DISCOVER through eBay.

After 3 Days without payment complete, your order will be automatically canceld.

SHIPPING

- Tracking number will be uploaded on purchase history within 3-5 Business days.

- Delivery address cannot be changed after payment is done.

- Shipping address should be the same as that of the Paypal.

- We may need your TAX ID, VAT code or RFC code for customs clearance.

CUSTOMS

1. Customs Tax

By eBay Policy, Customs Tax / Duty / VAT are Buyer?s responsibility.

If your local customs charge for the customs Tax / Duty / VAT / Brokerage Fees / Handling Fees, you need to pay for it.

Please kindly check your local customs/tax policy before purchase.

If you reject the package due to customs/tax/fee, you need to pay for the round shipping cost and 10% (of total price) as restocking fee.

2. Item hold in your local customs

If your package is held in your local customs, you have to contact your customs office and Fedex/Post Office.

If you need the document to clear the customs, please contact us and we will provide any documents for clearance.

If the package returned due to refusal of pay customs tax or unsuccessful delivery (e.g. insufficient address information, no such receiver, etc),

you need pay for round Shipping cost and 10% of total price as restocking fee..

RETURN POLICY

Any issue to return, You can return it to us within 30 Days receipt of your item,

Before returning, please contact us immediately via eBay message

Our customer service will gladly help you for further arrangement upon your request.

Refund is applicable according to below condition 1,2

1. In case of below conditions,

In refunding, shipping cost will be deducted.

1) All accessories must be unused; All accessory packages must be unopened.

2) All items must be intact and undamaged (except for defects in manufacturing).

3) Items must be in good conditions with all original accessories, manuals, and packing materials.

2. In case of below conditions,

In refunding, an restock fee of the item price plus shipping cost will be deducted

1) Some accessories were used; All accessories in the package were be opened.

2) Some items were damaged (except for defects in manufacturing).

-Any missing parts or damaged items will result in rejection on the return.

In case of any defectives found, only defects in manufacturing are accepted as the reason of return.

-After We receive the return product, Refund will be done.

** Important **

For buyers in the United States:

1) Import duties and taxes are included in the item price or shipping cost.

2) Items shipped to the U.S. are sent under the Delivered Duty Paid (DDP) method, which means all import-related charges are prepaid.

3) You don't need to pay any additional fees when your order arrives.