We accept PayPal via eBay Secure Check-Out only.
Payment is expected within 7 days of auction close. Unpaid Items will be forfeited per eBay .
Immediate payment needs to be processed for items with Add to Cart option so that any promotional discounts can be applied to your order immediately.
In order to improve buyer's purchasing experience and let the buyer receive items as soon as possible, we currently set three warehouses in diffirent cities of United States : one in Walnut ,California; one in Hebron, Kentucky; one in Houston, Texas. When the order is generated, we would send the item to the buyer from the nearest warehouse with sufficient inventory to the order receiving address. Hope you could get your item soon,if you have any problem,please contact us by email. Thanks for your understanding and support in advance!
1. All items will be shipped to your eBay Address .Please update your latest address when you check out,and please make sure to provide us with correct,precise and detailed shipping address.
2.If your shipping address and the item location both is UK, it will be shiped by Royal Mail 1st Class or other standard service. All items will ship within 1 business day after the we receiving clear payment.
3. Service transit time is provided by the carrier. Transit times may be a little delayed during holiday season.
4. International order will be sent from China within 3 business day after the we receiving clear payment.
---For International Orders. Both are the same products and same warranty. Duties and taxes may apply. Please check with your country's custom and eBay policy for more information.
5. Where is my tracking number? Please log on your account, click "my eBay"-->"my summary", or open your email box and find the shipping notification email.
Our 30-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase.
▲▲▲Please contact us first before you sent a return request▲▲▲
The seller is responsible for all return shipping including a result of customer error or defective item.
1) If you received an incorrect, damaged, defective, or item not as described, contact us for a partial/full refund or replacement on our cost.
2) If you want to return the item, please contact us within 30 days after package received.
3) If you sent a return request ,please selete the reason for return: Changed my mind/Just didn't like it/Order by mistake.
4)If your product has a quality problem within the warranty period but after the 30-day return period. Please contact us to provide repair or replacement services to you.
Return products must also be in its original condition: including box, packaging and all other accessories
Our office hours are Monday - Friday 9:00PM - 6:00PM PST, but we will reply you as soon as possible once we receive your email. There will be some delay on respons if you send message or E-Mail on weekend.
Have Question or Problem? Please contact us first！
Step 1: Contact seller
Step 2: Select the 1st topic: I have a question about using my item or I want to send the seller a message. NO others please.
Select the topic: I have a question about using my item or I want to send the seller a message
We will try our best to solve online if possible, if not, will give correct return address.
Step 3: Describe your question clearly; we will give you the best solution
We will help you to track the parcel all the way and give best solution for your order, please do not open case before give us a chance for communication!
1. We have always been trying to provide the best service and reliable product for every customer, However , accident may happen sometimes please contact us solve any issue before leaving a negative feedback.
2. We have a very professional and attentive customer support team. Welcome to contact us any time and any issue will be solved by our great communications.
1.We appreciate your business and strived to improve our customer service and our commitment to quality.
2.We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do.
3.If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.
