Typically orders received before 2pm Monday – Friday, regardless of their destination are dispatched the same day. Orders received after 2pm on Friday, on a Bank Holiday or during the weekend will be dispatched the next working day.
UK expedited orders and those over £50 are usually delivered within 1-3 working days, whereas lesser value orders can be expected to arrive within 5 working days, however delays can sometimes occur, if you have not received your goods within these times please contact us via the eBay message centre.
International orders are shipped with a variety of carriers dependent upon size, weight, value and destination, in each case a tracking number will be available. We expect goods to arrive within 10 working days but on some occasions, delays can occur with local customs, please track the tracking and if no update has been logged in the last 2 days please contact us via eBay message centre.
We accept payment via all popular debit/credit cards and online portals such as PayPal and GooglePay.
In the event that your goods are no longer required you are welcome to return them, at your own expense, unused and in their original packaging within 14 days of receipt. We suggest sending your goods on a tracked service as proof of postage cannot be considered as proof of delivery. Upon receipt your goods will be inspected and providing the return adheres to our policies and no further contact is required a refund will automatically be issued within 3 working days.
In the unlikely event that your goods arrive damaged and incomplete please contact us in the first instance and we will do our utmost to resolve any issue in a timely and efficient manner.
Please ensure that you consider any additional payments before completing your purchase. For more information regarding import fees specific to your local country, please visit your local government tax authorities website.
We accept payment via PayPal, Bank Transfers and Credit Cards. Please make sure shipping address is correct upon placing your order as we will only ship to the PayPal address.We aim to dispatch your item(s) the same day where possible or within 1 working day Mon-Fri. We use a range of couriers including Royal Mail, DPD, Hermes, Yodel, Interlink and UK Mail.
We always try our best to send your order(s) as quick as we can however occasionally delays can occur in the post. If you do not receive your order in 5 working days after your purchase please get in contact with us via email through eBay messages.We also offer a 24 hour (1 working day) option for a very competitive price for those customers who require the items more urgently so please selected next day delivery on check out for this option.
If you are happy with your purchase and service from us, please kindly leave us 5 star positive feedback which is important to us. However, in the unlikely event you are not happy with your purchase, please do not hesitate to contact us via the eBay messaging system before you leave us a lower rating.
We can resolve the issue for you accordingly. Our dedicated customer team will try everything we can to resolve the issue for you.
If you have any questions or concerns please message us via ebay Working Days: Monday - Friday Working Times: 8.00 AM - 4.30 PM, Saturday Working Times: 8.00 AM - 2.00 PM
Note: Please use only eBay messaging system instead of emails.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
