1 Item ssing time: We will dispatch the ducts within 1-3 working days upon the system confirms your payment,when buyers have some special request (e.g. Voltage ,color...etc.),we will delay to ship the orders and will inform buyers about it.
2 shipping methods: Items are shipped out via UPS or China post or other shipping method ,we will choose the reasonable way for you. Note: Import and export duties and the cost of remote areas, borne by the buyer, because the two do not belong to the seller's responsibility
- We accept Paypal payment only
- Payment should be completed within 7 days of auction closing.
- TOTAL AMOUNT DUE includes the final auction price plus S&H (Shipping and Handling).
- S&H will be determined based upon the ship to address. PLEASE NOTE: S&H DOES NOT INCLUDE DUTIES, LOCATL TAXES OR ANY OTHER IMPORTATION FEES.
Missing item or get wrong item or Get damaged items, DOA (dead on arrival)When you (buyer) get the package, if you find there are some items missing from your order or we sent you incorrect items or you find the item is damaged (cracked) in appearance or the item does not work (DOA), please keep all the items in original and also keep the packing stuff, weigh all the items together with packing, then take some photos of them and send us the photos by email. Please contact us within 7 days after receipt of package. We will investigate the case when we get your email. If the case is true, we will send you the missing item or replacement or refund (sometimes you may be requested to return the incorrect item). 2)If you are not happy for any reason with your purchase or you purchased the wrong item , If the return is not a result of our error, customers will be required to cover shipping cost both ways .3)all returned merchandise must be in original factory (including the original packaging and everything).4) all items must be returned within 30days of purchasing the item ,5) For the replacement, we will send it out in the shipment ways
We can vide competitive pricing with massive savings for you and ensure that our customers are getting the latest ducts at the lowest prices. All items are checked before dispatch and are carefully hand-packed by our in-house team, and will make every effort to prevent damage in transit. Communication is the best way to solve blem. we are ready to assist you with any questions or concerns you might have before or after the purchase. We care about our valued customers, and will always try to help you. So if you have any blems, please e-mail us immediately.
Please contact us via Ebay Message System if you have any Questions or Concern.
Messages we received will be replied within 1 business day.
Q: How do I pay for my purchase?
A: We only accepts the payment method Paypal.
Q: When will the item be shipped out?
A: The item will be shipped within 2 business day once payment completed.
Q: Where do you ship from?
A: From nearest warehouse worldwide.
Q: Where is my tracking number?
A: Please log on your account. Click <my eBay>-----><My Summary> or open your email and find the shipping notification email.
Q: How do I return an item?
A: We accepts return. Item must be returned within 60 days. Refund will be given as money back. Please contact our customer service before you return an item.
Q:Can you ship to Hawaii / Alaska / Puerto Rico?
A: yes, but buyer from Alaska and Hawaii would need to pay extra shipping costs.
