Warranty |
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All products purchased from RapidRacks include a 1-year warranty valid from the date of purchase, unless listing is AS-IS or otherwise specified in individual listing.
Warranty is VOID if the product is damaged out of negligence or natural disaster, stolen, lost, or if the product has been modified.
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Shipping |
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RapidRacks ensures that all purchases leave our warehouse in perfect condition, in antistatic bags or wrap with padding and high-quality boxes.
Country of Origin and purchase value on customs declarations cannot be altered. Buyer is responsible for any excess costs charged upon delivery (taxes, fees, customs, tariffs, etc).
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Returns |
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Returns are valid within 30 days of delivery. Items must be returned in their original condition and packaging. To start the warranty RMA process, RapidRacks MUST be contacted BEFORE shipping the item back. Buyer pays return shipping.
Our RMA covers damage due to use, not shipping or accidental damage. Any shipping damage must be brought to the carrier's attention immediately, then contact us with photos of the damaged goods and packaging within 2 days of arrival. Onus is on the buyer and failure to do so will VOID the warranty.
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Disclaimer |
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Please verify compatibility with your system before purchase. This does NOT work in laptops or desktops! Returns due to incompatibility may be charged a restocking fee. We are not responsible for lost data. All serial numbers are recorded prior to sale, and we test all returns upon receipt. |