About Us
We have been buying and selling online since 2000 as Grandma Bobbie's House and enjoy an excellent reputation for selling accurately described items that are packaged well, and shipped quickly.
About Our Policies
Payment - We ask that payment is made within 3 days unless prior arrangements have been made. If payment has not been received within 3 days, we will send a reminder invoice. After 7 days, we will file a non-payment claim so that we may receive a refund for fees paid to eBay. We are quite reasonable - just ask that buyers communicate with us.
Shipping - We will ship within 2 business days from receipt of payment, using the method most practical/economical. We will be happy to combine shipments. All domestic First Class packages are sent at the package rate with delivery confirmation and are insured by seller or carrier - cost is included in handling fee. We will ship internationally at the buyer's risk. Insurance and tracking are not available on all international shipments.
Returns - Returns are not accepted on most items. If items are damaged in transit, please save all packaging materials and contact seller for instructions.