Estimated dispatch and delivery time: 3 to 4 weeks.

We charge full shipping for the first item and then $10 for each additional item.

We do not ship knives to the U.K.

1. If goods are found to be faulty, defective, or damaged on receipt, please email us with details and we will do our best to resolve the issue.
2. If you are not happy with your purchase, we offer a peace-of-mind guarantee if you return the product within 30 days.

We will issue a refund immediately upon receiving the item back in its original condition.

Deliberate tampering or misuse/abuse of the product voids the warranty and return eligibility. Shipping charges are non-refundable.

If you wish to exchange an item, please let us know. Return the item in its original, unused condition to proceed with an exchange.

Please note: Lifetime warranty does not cover normal wear and tear.

Normal wear includes blemishes, tarnish, rust, scratches, blade chips, broken tips, edge dings, and dents. Impact knives are not designed to be used as hammers, chisels, pry bars, or screwdrivers. Damage caused by misuse or accidental impact is excluded, but may be repairable for a reasonable fee.

Natural materials—such as bone, horn, or wood—may crack, shrink, or develop other changes over time due to temperature, climate, and age; these are not covered under the lifetime warranty. No knife maker can guarantee against the natural aging of organic materials.

Rust is not covered under the Impact lifetime warranty. In fact, no maker offers a warranty against rust. Proper care and maintenance are essential.

1. Never store the knife in a leather sheath.
2. Never leave the knife wet.
3. Apply oil/wax after use and before storing.
4. If rust appears, use 0000 steel wool with oil to clean it off; metal polish can also be used.
5. Never put the knife in a dishwasher.
6. Keep the guard, bolsters, and butt caps oiled/waxed.
7. Keep it sharp—a sharp knife is safer than a dull knife.
8. Store in a dry place.
9. Don’t try to repair a damaged knife yourself. Send it to us and we’ll do our best to make it as good as new.

If you plan heavy-duty use, let us know when ordering a custom knife so we can shape the blade and bevel accordingly. Knives in auctions are not subject to alterations; suggestions can be made for fixed-price listings.

We do not sell knives to persons under the age of 18. By placing a bid or order with our store, you confirm that you are at least 18 years old and legally permitted to purchase such items. We rely on your confirmation and accept no liability if this representation is found to be false.