Shipping Policy        

   
• We will ship the parcel with 24 hours after receive your payment.We do provide two choices of Shipment
• 
  
• 1) Registered Airmail & DHL Ecommece
•  $7.99 for shipment worldwide with goods insurance, duration 10 - 25 business days (depends on country).Trackable Online.       

• 2) Express FeDEX

• $36.99 Fed-Ex from our Thailand Office to the USA.For other countries please contact us for the shipping rate.

• Delivery within 2-5 days.Trackable Online.  ( FedEx will not ship to P.O. box address).  

Please note: In  case of import taxes & duties, buyer is responsible  for all.

Return Policy   

   
• You can return any items for Full 100% Refund
     
• Any items may be returned for refund within 14 days after you have received the item(s).After we received your returned item(s), we will refund you by  100% purchasing price.Shipping costs are non-refundable.  

  
• After selling have completed (you have paid and have received the item(s)), we expect you to leave positive feedback for us,   and you will surely receive positive feedback from us. Be sure to contact us before leaving any negative or neutral feedback. We are sure we can resolve any problems. 

Customer Service    

• We will reciprocate Positive Feedback for Successful   transactions.
• We always do our best to resolve any problem you may   have. Please contact us at before leaving a negative feedback.
• We are sure we can resolve any problems.
• Please keep in mind the large time difference from   Thailand (GMT +7). We will try to respond to your email within 24 hours.
• Please feel free to contact us for any general queries   regarding gemstones.