• Customer Service got fired if they don't work things out with you, so knock their door at will.If any question came in mind, please felt free to contact us through Messages. From Mondy to Saturday, We will respond in 24 hours. There shall be nothing to worry about as we have confidence to solve your issue. 

4. Usually the standard service delivery takes 15-20 working days (except weekends and holidays),If you don't receive the item in time, please contact us freely, we'll try our best to solve the delivery problem.

• Please contact us firstly when you need warranty service.
• In case an item arrives faulty, please contact us in 30 days and keep it unused.
• We will instruct you on how to return and get refund or replacement.
• If after 30 days, or the item has been used, we have the right to decline your claim.
• Items should be returned on buyers' cost for repair or replacement.

• For a presumably defective product received, this one would be a bit tricky. Please tell us where the problem occurs, and our Customer Service and Technical Department will work it through with you. Pictures and videos can come in handy here.
• * For any confusing or false description in the listing that causes a mis-purchase, please kindly remind us so we can improve our listings and continuously offer a better purchasing experience to you and to all our customers as well. Did it occur to be our mistake for the faulty transaction, we would be responsible for the return cost.
• We wish you understand the pressures here, and our effort will always come to your aid.