Policies | ||
Products | ||
Our products are as honest and as detailed as possible. We expect our customers to read the full descriptions and look through the photos to see the best representation of our product. *Tech support is not provided with purchase* | ||
What to Expect from us: | o All of our products are as is ? meaning as it shows in the photos and in the description is how you should expect the item to arrive at your door | |
Warranties | ||
We understand that used items can be variable, so we offer some options: | ||
DOA Warranty | o If your unit does not power on when you first receive it, contact us immediately! | |
No Warranty | o Items listed as no warranty will be clearly specified | |
Warranties are for 30-days from delivery date, so if there is any issues let us know ASAP | ||
Feedback | ||
All feedback is appreciated! | ||
Negative or Neutral Feedback? | o Before you post that feedback, contact us so we can try to work with you! o We will always try to present a solution to the issue | |
Shipping & Returns | |
Shipping | |
We use standard UPS and FedEx Ground for all shipping | |
International Buyers | o We ship through the Global Shipping Program where we cannot adjust shipping prices |
Damaged in Shipping? | o If your item was damaged during shipping, contact us right away with photos of the box/ and damage on the items |
Shipping is a NON-NEGOTIABLE cost. If you are planning on purchasing multiple items from us, we can combine shipping upon request | |
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Returns | |
We do not accept returns, unless it falls under warranty | |
Not what you want? | o We expect all of our buyers to do their part in researching what they need before they purchase or bid. o We cannot guarantee any returns |
Did we miss something? | o Contact us immediately if we forget an item in your shipment and we will work with you! |