• -        This is MAIL-IN SERVICE. You will need to MAIL-IN your devices to us.

    -         Your devices must be in normal working condition to utilize this service. 

    -        This service is CRACKED BACK-GLASS REPAIR ONLY!

    -         The LCD (DISPLAY) MUST BE FULLY FUNCTIONAL 



    PLEASE MAKE SURE YOUR DEVICE IS SECURELY PACKAGED, WE ARE NO RESPONSIBLE FOR ANY DAMAGES DONE BY POOR PACKAGING OR THE DELIVERY SERVICE

       


      AT OUR CELL PHONE REPAIR CENTER

      We Use Factory Methods to Factory Seal Your Device

      Our service is at a compatible cost with other iPhone repair shops. We provide a professional repair service and commit to handling customers’ devices with care!

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      Back Glass Repair

      After the backglass replacement, your device will be returned back to you with a brand-new back glass installed on it. The functions of your device will be the same as before.

      NOTE:

      If the back camera has issues, replacing the back glass will NOT make those issues disappear.

       

      How it works

      You ship your device to us. Once we receive your device, we will test and do the repair right away. Your device will be shipped back to you within 1 to 3 business days (Monday-Friday).

       

      • *If there are any delays on the delivery, you will be immediately notified by eBay message/Email/Phone number.

      ** We only cover the return shipping cost after repair (PRIORITY USPS) **

      IF you need to expedite the shipment or add insurance, please let us know in advance. Extra fees are not covered.

       

      Packaging Instructions - Shipping Instructions

      • Remove ALL accessories, to prevent them from being lost.
      • Turn off the device.
      • Please remove or provide your passcode/password (write/draw your password in a paper and put it in the package).   Write your eBay name, your return address & your contact info (cell phone number preferred) On the same note.
      • Please protect your device carefully with bubble bags/wraps if available. 

      3.     Ship your package to this address: 

      Cell Phone Repair

      3212 N. Jupiter Rd #119 Garland TX 75044

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      Repair Policy:

      Repair Delays: If a delay is present, we will notify you as soon as possible.

      Canceling an Order: Orders canceled in advance are 100% refundable.

      Sent my device but need to cancel my order:  Shipping fee deducted from the refund.


      Data (optional)

      Please perform a full data backup of your device. While this service does not affect your data in any way, occasionally issues out of our control can occur. We will not be responsible for any data loss whatsoever.

       

      Bent / Damaged Corners

      Usually, it is not a problem to repair a device with bent corners or bent housing. We will try our best to bend it back to allow the backglass to fit in correctly but please do not expect the corners/housing to look "like new" (Damaged metal cannot be fixed). If damage is severe replacing the housing might be necessary.

       

      Testing of Device

      We are unable to test the device if it is password protected. Therefore, we highly recommend customers to remove the password before shipping the device or provide the password in the same slip packaged inside with your devices so that we are able to test the basic functions of the device before and after repair. We can only warranty the part/s replaced. If the password is not privided functions we cannot test like sound,camera/s, finger/face id futures are not cover under warranty. However, it is not a requirement to provide the password. 

       

      Privacy Concerns:

      Your privacy is important to us. We have a strict privacy store policy. As part of the process of requesting a repair, we may ask you to provide us with certain personal information like name, last name, phone number, address and password. This information is only use for warranty and shipping purposes. Password is only use to function test your device.

       

      Face ID/Touch ID:

      If your Face ID is already damaged before repair, we are not responsible for it.

      If we cannot test the Face/Touch ID function, we are not responsible for it.



      Warranty Policy:

      60 Days warranty

      This service is Backglass Replacement for iPhone so we can only offer warranty for the Backglass as Original (No scratches or broken back glass).

      This warranty does not cover:

      -      New physical damages once in owner’s possession, such as: cracks, scratches, or any physical damage/abuse.

      -      Device has Liquid-damage before or after being repaired.

      -      Device has motherboard issues.

      -      IF the Device has been repaired by any other Company other than Cell Phone Repair. (OLEDSWAPINC) will void the warranty provided.


      Other issues:

      As we mentioned in the warranty policy, this service is BackGlass Replacement for iPhone so we can only offer warranty for the perfect backglass as original (No Scratches or any other type of physical damage)).

      If there are any other additional problems with the device before the repair, we could not offer any warranty for it.

       If you also want to fix any other additinal issue/s please let us know in advance. We will inspect it, provide a repair quote and repair ONLY what has been APPROVED by you.

       

      If for any reason you are not satisfied with your purchase. Please contact us via eBay Message and we will do our best to resolve it.

       

      Thank You!!!

      Customers’ satisfaction is always our priority!