- All orders ship directly from South Korea.
- Orders are usually shipped within 3 business days.
- Tracking number is provided for every order.
- Even if Economy Shipping is selected, many orders are upgraded to Standard Shipping at no additional cost whenever possible.
The handling period allows us to process address changes, cancellation requests, and order modifications before shipment.
Most international orders are shipped with prepaid duties and taxes service whenever available.
Customers usually do not need to pay additional import fees upon delivery.
If any unexpected customs charge occurs during delivery, please contact us before making payment.
Delivery times may vary depending on customs clearance, airline schedules, local carrier operations, weekends, holidays, weather conditions, and destination country situations.
All products sold by THE MARO SHOP are authentic Korean beauty products shipped directly from South Korea.
We do not sell counterfeit, fake, replica, or unauthorized products.
Products with printed expiration dates are shown in the product images or description whenever available.
For products without individually listed expiration dates, we always ship fresh Korean stock from recent production batches.
Products usually have 2–3 years remaining before expiration. We do not sell expired or near-expiration products.
Returns are accepted only for items that arrive damaged, defective, or incorrect.
- Opened cosmetic products may not be eligible for return due to hygiene reasons.
- Returns for change-of-mind purchases may not be accepted.
- Return eligibility may vary depending on item condition.
- Discontinue use if irritation, redness, swelling, or discomfort occurs.
- Avoid direct contact with eyes.
- Store away from direct sunlight, heat, humidity, and children.
If you have any questions regarding your order, shipping, customs, tracking, or product information, please feel free to contact us through eBay messages anytime.
We always try our best to provide fast and reliable customer support.
