Local pick up available in Rowville VIC 3178, thank you!

Please Note: Buyer must agree to the full Terms and Conditions before buying.

Terms and Conditions

Purchasing and Payment

All products offered for sale on eBay are in stock and the sale prices can only be purchased online using the methods of payment offered. We (SPEED ONLINE) sell and deliver products in Australia only.

Pricing

All the prices are quoted in AUD and included 10% GST. (SPEED ONLINE ABN 53 099 489 102)

The "RRP" prices which are quoted in the description of a product are our last recorded recommend retail prices.

Refund Policy

If a product has been delivered to you and you have opened the original product packaging then you have agreed to be bound by these terms and conditions. Returns for refunds will only be accepted within 30 days from the date of purchase. You must return items in their original packaging and in the same condition as when you received them. If you don't follow the eBay’s item condition policy for returns, you may not receive a full refund. Shipping and handling costs are not refundable, there are 20% restock fee will be charged for such refund. If you have received free delivery then we reserve the right to deduct the cost of delivery from your refund amount.

Warranty

All warranty claims to be directed to the manufacturer.

Brand new products listed come with a 12 months return to base (RTB) warranty against manufacturing faults and defects. The some EOL products (but brand new), auction items, bonus (free) items and refurbished products may only have a limited warranty, please check the item descriptions.

The DOA (dead on arrival) item must be claimed (by email) within 3 days and the item must be sent back to us within 7 days from the date the customer has received the goods.

The Return Authorization (RA) number will be emailed to you for the DOA or the warranty claims, please return the item with the RA number and a copy of the purchasing invoice within 7 days.

A $30 handling fee will be charged to the customer if the warranty or the DOA item is found to be not faulty.

Buyers are responsible for all courier charges and insurance costs.

Local pick up available at our VIC warehouse (by appointment only).

Shipping

All orders will be shipped out via Australia Post or Courier within 3 business days after the payment has cleared. Tracking Numbers will be provided to the customer when the parcel has been dispatched.

Payment

After you buy or win the items, please arrange the payment within 3 days. If there is any problem, please contact us via email.

We only accept the following payment methods:

PayPal

Please make sure your PayPal Account is verified before paying with PayPal. Otherwise it will delay the payment process. Please check with PayPal how to verify your account.

Cash (only for the local picking up customers)

Contact us

If you have any questions about the items and the item descriptions before bidding, please email us (using eBay Contact seller). The some pictures and descriptions are collected from manufactory or website, we can’t guarantee 100% accurate descriptions.

If you need assistant for warranty or DOA items, please do not hesitate to contact us via email.

Please let us help you, we will try very hard to satisfy our customers.

We are an Australian wholesaler, a square trade member and committed to resolve issues based on eBay rules and our Terms and Conditions. We will NOT deal with "blackmails" and "eBay scam artists".

The Terms and Conditions are subject to change without notice, SPEED ONLINE all right reserved.

Our Business Hours: 10:00am to 4:30pm, Monday to Friday, Close on Public Holidays.

Please kindly leave a good feedback for us for all your purchases, thank you!