This refill should be paired with the #215 curler
PAYMENT INFORMATION
Please pay as soon as possible after making the purchase. Only Paypal is accepted.
If you have other payment requirements, please advise us and we will try to accommodate those.
SHIPPING INFORMATION:
Shipping will be made once payment is received via Paypal. We will try to get the item to you as quickly and safely as possible. Package will be a padded reasonably to ensure the item is safe.
SHIPPING TO AUSTRALIA
Shipping Method | Cost | Time | Tracking |
EMS: Expedited delivery from outside AU | $ | 3-7 days | Free Tracking |
AirMail: Standard delivery from outside AU | $ | 1-3 weeks | Tracking +$4.80 |
SHIPPING TO REST OF THE WORLD
Shipping Method | Cost | Time | Tracking |
EMS: Expedited International Flat-Rate Postage | $ | 3-7 days | Tracking +$4.80 |
AirMail: Standard International FlatRate Postage | $2.00 | 1-3 weeks | Tracking +$4.80 |
Tracking: AirMail is not a tracked shipping method by default. Add tracking to your order for an additional $4.80. Send us a message!
Brazil, Russia, Asia, and Nth / Sth America (Not USA) require $4.80 additional shipping costs to include tracking on all orders for AirMail. This is to avoid problems with unreliable shipping.
RETURNS POLICY
Non-Food items: If the item is damaged upon arrival, please contact us with photographs. We will coordinate with you to arrange the return of the item and either a full refund (excluding shipping costs) OR replacement of the item.
Food items: Not liking the taste of the item is not a fair reason to return it. We will only accept return of food/drink items if the item was unreasonably damaged/opened during transit, or if it has somehow spoiled/expired.
Chocolates: Melted chocolate is not a fair reason to return an item. Please keep in mind that chocolates may melt during transit, because, whilst it may not be summer in your country, it may be summer here in Japan.
SUPPORT
Please contact us any time via eBay to ask questions or for any kind of support. We are a very small operation of a husband and wife, so please be patient while we do our best to assist you.
FEEDBACK
We expect all buyers to contact us before submitting negative or neutral feedback. If you have a complaint or concern, please communicate with us before leaving anything but positive feedback. The satisfaction of our customers is our highest priority. We always do our best to resolve all issues, so please give us the opportunity to do this.