Rihac is a Melbourne based company and the world leader in continuous inking products. For the better part of a decade we have been engineering and developing ink supply units known as the Inklink™ or CISS™ for the majority of brand named printers such as Canon, HP, Brother and Epson.

From humble beginnings back in 2002 we created the first InkLink™ CISS™ unit based on a gravity flow system created in the USA. Rather than using a gravity based system, rihac developed a purpose designed and self-contained ink reservoir.  This reservoir was engineered with special 'air balance tubes' to balance the pressure regardless of the ink level and act like a normal ink cartridge.  We made the system endlessly refillable and set about using the best quality inks we could source.  Since then, rihac have established themselves as the world leaders in ink supply systems and produce products for more printers than any other similar products in  the world.

With ink base products supplied from Both Cabot's (USA) and Diamond (UK) we make 100% sure that our products will never damage your print heads and will match the EOM colours.  Our dye based inks are micro filtered and have a special UV absorber to maximise print life beyond generic inks. Our inks were even reviewed by choice magazine who rated them as the only aftermarket inks tested that matched the original cartridge colours.

Rihac products have been the subject of many other reviews (available online) and product awards, including being a finalist for the 2011 Women's Weekly product of the year and 2012 Telstra Business Awards People's Choice Winners and MYOB small business awards Victorian Finalist.  Testament to the quality and product support is the numerous online comments and customer reviews available on our website, Ebay and online.

Rihac also have a team which visit community groups and other interested parties giving talks on colour printing, colour management issues, printer choices and of course the rihac product range.

Our family of products not only includes the Inklink™ range but we also have specialty inkjet photo papers, large format printer supplies and will soon cover toner cartridges.

Our products are also available at our store located in Maribyrnong, Victoria and selected resellers Australia wide.  Our products are exported to a number of other countries including the USA, UK and New Zealand.

The single most common call we receive is people
who have been 'burnt' by cheap imitation style products or inks
on ebay or other websites. One of the downsides of being a quality product is that sooner or later imitation products will appear.  

Unfortunately we have seen numerous poor quality 'copycat' systems and inks. A quick check of online sales sites such as ebay will present you with a number of Chinese or Asian copy systems and inks being sold by opportunistic sellers.

"One of the downsides of being a quality product is that sooner or later imitation products will appear"

The vast majority of these products are simply imported from China and manufactured to be sold to the Asian market. This means they are made as cheaply as possible to be sold as cheaply as possible which is standard practice for Asian based companies as their market of over 1.3 billion can't afford and don't demand high quality.

Hence what you get is an inferior product which sellers try to sell at just under our price point, despite being very poor quality and in some cases their use can permanently damage print heads.

We regularly find these sellers blatantly using everything from our product information, installation manuals and in a few cases they even used our contact details for support.

Not only do these sellers engage in somewhat 'creative' advertising some blatantly lie about the quality of their product. Unfortunately these products and sellers are difficult -to stop and despite having numerous trademarks and patents we are powerless in some cases to prevent these listings and sales.

"A common marketing trick used by a number of sellers is to advertise this inks as 'German' or 'USA"

A common marketing trick used by a number of sellers is to advertise this inks as 'German' or 'USA' or 'German (or USA) ink technology'. In reality these inks are 100% made in Asia.  This misleading advertising is based on an assumption that the German company

Bayer provides ink Dyes (Bayer was a German company that sold inkjet dyes). In reality ink formulas are complex and only 5% of the finished dye product is the colorant (Dye) and comes from a company called Laxness which was formerly owned by Bayer.

This product is not sanctioned or manufactured by Canon and users must be aware that the use of third party cartridges and CISS systems may void your printer warranty.

PLEASE NOTE THESE ARE NOT CANON PRODUCTS
OR  CANON BRANDED INK. THE TRADE NAMES REMAIN THE PROPERTY OF THE INDIVIDUAL COMPANIES AND "CANON" IS USED SOLEY AS A MEANS OF CLARIFICATION.

Our advice is simple, "You get what you pay for" and "Do your research". Always feel free to email us or give our store a call  even if it's just to ask a question about a certain product and  we'll be glad to help.