WELCOME TO PKENTERTAINMENT
100% Genuine DVDs – New & Factory Sealed Unless Otherwise Stated
We are a small, independent UK business committed to providing genuine products, competitive prices and excellent customer service.
We do not sell copies, counterfeit or unauthorised DVDs of any kind. Please make sure your DVD player is suitable for the Region of DVD you are buying.
DVD DETAILS
Title: The Beiderbecke Trilogy Complete Series
Region Code: 2
Running Time: 600 Minutes
Release Year: 2008
Number of Discs: 6TERMS OF PURCHASE
Payments
All payments are processed securely through eBay's accepted payment methods, including major debit and credit cards and PayPal where available.Postage & Dispatch
ALL UK ORDERS ARE DISPATCHED USING ROYAL MAIL TRACKED 24
For your peace of mind, all UK orders are sent using Royal Mail Tracked 24, providing tracking information and delivery confirmation.
Royal Mail Tracked 24 – Next Working Day Delivery Aim
Tracking details are automatically uploaded to your eBay order.
We aim to dispatch orders the same working day when payment is received before 1 pm.
Our posting days are Monday to Friday, excluding bank holidays.
Please note: Royal Mail Tracked 24 aims for next-working-day delivery but is not a guaranteed next-day service. Occasionally, delays may occur beyond our control.
All DVDs are carefully packaged to help ensure they arrive safely.International Shipping
We welcome international customers and ship worldwide to eligible destinations through eBay's international shipping programme.
International postage charges, delivery estimates and any applicable import charges are calculated and displayed by eBay at checkout.Damaged, Faulty or Incorect Items
Although every effort is made to ensure your order arrives in perfect condition, we understand that occasionally things can go wrong.
If your DVD arrives damaged, faulty or incorrectly supplied, please contact us through eBay as soon as possible.
Where possible, please include photographs showing the problem to help us resolve the matter quickly.
We will arrange an appropriate refund or replacement in accordance with your statutory rights and eBay's policies.Items Not Received
All UK orders are sent using Royal Mail Tracked 24, allowing customers to monitor their delivery progress.
If your order has not arrived by the estimated delivery date:
Please check the tracking information provided with your eBay order.
Check whether Royal Mail has attempted delivery or left your parcel in a designated safe place.
Contact us through eBay if your parcel cannot be located.
We will investigate the matter with Royal Mail and work towards a prompt resolution.Returns Policy
We accept returns within 30 days of delivery.
If you wish to return an item, please open a return request through eBay, stating the reason for your return.
Unwanted or Change-of-Mind Returns
Buyers are responsible for return postage costs for unwanted or incorrectly ordered items.
DVDs supplied new and factory sealed should be returned unopened, with their original seals intact, where applicable under consumer cancellation rules.
Please package returned items carefully to prevent damage during transit.
If a sealed DVD has been unsealed after delivery, the statutory change-of-mind cancellation right may not apply.Feedback & Customer Satisfaction
As a small, independent family-run business, we take great pride in offering our customers genuine products, competitive prices and a friendly, reliable service.
If you are happy with your purchase, we would really appreciate your positive feedback.
If you experience any problems, please contact us through eBay. We are always happy to help and will do our very best to resolve any concerns promptly and fairly.
Thank you for supporting our small independent business. Your custom is genuinely appreciated.Office Hours
Monday – Friday: 8:00 am – 6:00 pm
Dispatch Days: Monday – Friday
Closed weekends and bank holidays for dispatch purposes.
Thank you for shopping with pkentertainment