Minimum Order $50 Before Shipping
Orders Ship Out On Wednesdays
NON WYSIWYG Frags May Differ Slightly In Color And Size From Photo.
100% Aquacultured
Combined Shipping $50. UPS Overnight
Free Shipping On Orders Over $300
Orders ship out on Wednesdays
Shipping only to lower 48 contiguous United States.
LIVE ARRIVAL GUARANTEE: We 100% guarantee the live arrival of all of your new marine life.
ALL FOLLOWING CRITERIA MUST BE MET.
1) Package must be accepted on the scheduled delivery day.
2) All DOA (Dead On Arrival) must be reported within 2 hours of delivery.
3) Send a well lit (NO BLUE LED) digital photo of the animal in the UNOPENED bag.
Replacement specimens will always be equal to or better the original in size and or value. Purchases are non-returnable & non-refundable. Shipping costs must be paid & are not refunded or credited, customer responsible for additional ups shipping charges.
We understand animals may arrive in poor condition and are not "dead" in the bag. As long as you send us daily photos of the coral (NO BLUE LED), we will work with you. We only want the best results for our customers and understand there are circumstances that may go beyond the standard "live arrival" guarantee.
Coral Aqua Cult will not be held responsible for shipping delays caused by UPS.
Coral Aqua Cult will not be held responsible for shipping delays caused by weather.
HOWEVER. If you shipment is delayed and you have significant loses, we will do our best to help out.
ACCLIMATION: Corals should be immediately received and inspected for any signs of distress. Recommendation is floating the container for 20 minutes to match temperature of the tank. We strive to grow our corals in a pest-free environment. It is not necessary to dip them after shipping, as this can add additional stress, but rather closely inspect and place into a location it can be observed. If you do prefer to dip, the use of milder dips like Two Little Fishies ReVive or Red Sea Dip X are recommended.
FEEDBACK: We love all of our customer feedback! If your ever disappointed reach out directly to me if for any reason you feel that you cannot leave immediate positive feedback. All positive feedback is extremely appreciated and same will always be returned for you!!!