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When purchasing a refurbished device from Red Planet-UK, you're backed by our 1-year Return to Base Hardware Warranty. This comprehensive warranty ensures that any hardware-related issues with the device and its accessories are covered. If the laptop's battery displays any Service or Replace warnings during the first 90 days of the warranty period, we will replace it at no additional cost.
What's Included:
Hardware-related problems with the device and its accessories.
What's Not Included:
Damages resulting from accidents, neglect, misuse, normal wear and tear, or any unauthorized alterations or repairs that could void the warranty.
How to Address an Issue:
If you encounter any problems, simply reach out to us via eBay Messaging Our skilled technicians will first diagnose the issue to determine whether it's software or hardware-related and attempt remote troubleshooting. If the problem requires hands-on attention, we'll arrange the return of the device for warranty repair or replacement.
We accept payment by any of the following methods:
- PayPal
- Debit / Credit Cards
Please pay as soon as possible after winning an auction or buying an item, enabling us to post your item to you sooner!
With Fast & Free delivery you should expect your item 1-2 working days after dispatch.
Your order will be dispatched within 2 working days of receiving cleared payment (Monday-Friday) and you should expect to receive it between two to four days after dispatch
Once dispached, tracking details will be uploaded via ebay . We use mainly UPS for deliveries but not exclusivley
If you do not recieve your item within 7 working days, please inform us via ebay and we will investigate and resolve for you
Your satisfaction is our top priority. If you encounter any issues or are dissatisfied with your purchase, kindly contact us before opening a case or return on eBay. We're here to assist you promptly for a seamless resolution.
Easy Returns Policy:
We accept product returns within 30 days from purchase. Please ensure the product remains in its original condition and packaging.
Preserving Your Warranty:
Maintaining your warranty's validity and full protection is essential. We kindly request buyers to refrain from attempting to open the item or tampering with product labels.
Refund Process:
Upon receiving the returned item and verifying its condition, we'll initiate the refund process. Please allow a few days for the refund to process. We'll work diligently to resolve the matter swiftly.
If your item arrives and you have any issues, questions, or need help troubleshooting, please contact us directly through eBay messages before opening an official return request. We respond quickly and are always happy to help you resolve any problems!
Why this matters to small businesses:
When a buyer opens an official return and selects reasons like "Item Not As Described" or "Defective", eBay's automated system penalises our account immediately—even if the issue is just a simple misunderstanding, a setup error, or if we resolve the issue with you immediately. These marks remain on our profile and increase our selling fees, even if the case is closed.
If you still need to open a return, please select one of these friendly reasons:
If the item simply isn't what you needed or you changed your mind, opening a return is completely fine! To help protect our shop, please select one of the following reasons if they apply:
Changed my mind
Doesn't fit
Just didn't like it
Found a better price
Thank you so much for supporting our business and helping us keep our eBay community fair and thriving!
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The Samsung Galaxy XCover 5 is a straightforward, dependable smartphone that's ideal for anyone wanting a simple, no-frills phone that can still do everything you need day to day. Calls, texts, WhatsApp, email, internet browsing, banking, maps, social media and everyday apps are all covered.
Its compact 5.3" screen makes it easy to handle, while the removable battery is a useful feature rarely found on modern smartphones. And unlike many everyday phones, the XCover 5 is built to be tough, with IP68 water and dust resistance and a rugged design.
That makes it equally suitable as a personal phone, work phone or for environments such as warehousing, logistics, deliveries, construction, maintenance and field work.
Key Features
- Model: Samsung Galaxy XCover 5 SM-G525F/DS
- Storage / RAM: 64GB / 4GB
- Colour: Black
- Operating System: Android 14 / Samsung One UI 6.1
- Network: Unlocked – compatible with UK networks
- SIM: Dual SIM
- Display: 5.3" HD+ (1480 × 720)
- Processor: Exynos 850 Octa-Core
- Camera: 16MP rear / 5MP front
- Connectivity: 4G LTE, Wi-Fi, Bluetooth, GPS & NFC
- Storage Expansion: microSD support
- Battery: Removable 3,000mAh
- Rugged: IP68 water & dust resistant / MIL-STD-810H
- XCover Key: Programmable shortcut button
- Size: Approx. 147.1 × 71.6 × 9.2mm
- Weight: Approx. 172g
In excellent refurbished condition with only minimal signs of previous use. Fully tested, securely data wiped and factory reset, ready for its new owner.
Included: Premium white 1m USB-A to USB-C charging/data cable.
A great choice if you simply want a reliable Samsung smartphone that's easy to use, does all the everyday essentials and is tougher than the average phone.
12-Month Warranty | 30-Day Returns | Free Tracked UK Delivery
At RedPlanet-UK, based in London, we specialize in premium ex-corporate IT equipment. Each item undergoes rigorous testing, with full transparency in condition descriptions. We offer a 1-year warranty and are committed to providing excellent support—just message us on eBay, and we're happy to assist. All orders are shipped via tracked courier for secure, timely delivery. Check our feedback to see why our customers trust us. When you choose RedPlanet-UK, you're not just buying a product—you're receiving exceptional service and support. Thank you for your valued custom and continued trust.
The Samsung Galaxy XCover 5 is a straightforward, dependable smartphone that's ideal for anyone wanting a simple, no-frills phone that can still do everything you need day to day. Calls, texts, WhatsApp, email, internet browsing, banking, maps, social media and everyday apps are all covered.
Its compact 5.3" screen makes it easy to handle, while the removable battery is a useful feature rarely found on modern smartphones. And unlike many everyday phones, the XCover 5 is built to be tough, with IP68 water and dust resistance and a rugged design.
That makes it equally suitable as a personal phone, work phone or for environments such as warehousing, logistics, deliveries, construction, maintenance and field work.
Key Features
- Model: Samsung Galaxy XCover 5 SM-G525F/DS
- Storage / RAM: 64GB / 4GB
- Colour: Black
- Operating System: Android 14 / Samsung One UI 6.1
- Network: Unlocked – compatible with UK networks
- SIM: Dual SIM
- Display: 5.3" HD+ (1480 × 720)
- Processor: Exynos 850 Octa-Core
- Camera: 16MP rear / 5MP front
- Connectivity: 4G LTE, Wi-Fi, Bluetooth, GPS & NFC
- Storage Expansion: microSD support
- Battery: Removable 3,000mAh
- Rugged: IP68 water & dust resistant / MIL-STD-810H
- XCover Key: Programmable shortcut button
- Size: Approx. 147.1 × 71.6 × 9.2mm
- Weight: Approx. 172g
In excellent refurbished condition with only minimal signs of previous use. Fully tested, securely data wiped and factory reset, ready for its new owner.
Included: Premium white 1m USB-A to USB-C charging/data cable.
A great choice if you simply want a reliable Samsung smartphone that's easy to use, does all the everyday essentials and is tougher than the average phone.
12-Month Warranty | 30-Day Returns | Free Tracked UK Delivery
When purchasing a refurbished device from Red Planet-UK, you're backed by our 1-year Return to Base Hardware Warranty. This comprehensive warranty ensures that any hardware-related issues with the device and its accessories are covered. If the laptop's battery displays any Service or Replace warnings during the first 90 days of the warranty period, we will replace it at no additional cost.
What's Included:
Hardware-related problems with the device and its accessories.
What's Not Included:
Damages resulting from accidents, neglect, misuse, normal wear and tear, or any unauthorized alterations or repairs that could void the warranty.
How to Address an Issue:
If you encounter any problems, simply reach out to us via eBay Messaging Our skilled technicians will first diagnose the issue to determine whether it's software or hardware-related and attempt remote troubleshooting. If the problem requires hands-on attention, we'll arrange the return of the device for warranty repair or replacement.
We accept payment by any of the following methods:
- PayPal
- Debit / Credit Cards
Please pay as soon as possible after winning an auction or buying an item, enabling us to post your item to you sooner!
With Fast & Free delivery you should expect your item 1-2 working days after dispatch.
Your order will be dispatched within 2 working days of receiving cleared payment (Monday-Friday) and you should expect to receive it between two to four days after dispatch
Once dispached, tracking details will be uploaded via ebay . We use mainly UPS for deliveries but not exclusivley
If you do not recieve your item within 7 working days, please inform us via ebay and we will investigate and resolve for you
Your satisfaction is our top priority. If you encounter any issues or are dissatisfied with your purchase, kindly contact us before opening a case or return on eBay. We're here to assist you promptly for a seamless resolution.
Easy Returns Policy:
We accept product returns within 30 days from purchase. Please ensure the product remains in its original condition and packaging.
Preserving Your Warranty:
Maintaining your warranty's validity and full protection is essential. We kindly request buyers to refrain from attempting to open the item or tampering with product labels.
Refund Process:
Upon receiving the returned item and verifying its condition, we'll initiate the refund process. Please allow a few days for the refund to process. We'll work diligently to resolve the matter swiftly.
If your item arrives and you have any issues, questions, or need help troubleshooting, please contact us directly through eBay messages before opening an official return request. We respond quickly and are always happy to help you resolve any problems!
Why this matters to small businesses:
When a buyer opens an official return and selects reasons like "Item Not As Described" or "Defective", eBay's automated system penalises our account immediately—even if the issue is just a simple misunderstanding, a setup error, or if we resolve the issue with you immediately. These marks remain on our profile and increase our selling fees, even if the case is closed.
If you still need to open a return, please select one of these friendly reasons:
If the item simply isn't what you needed or you changed your mind, opening a return is completely fine! To help protect our shop, please select one of the following reasons if they apply:
Changed my mind
Doesn't fit
Just didn't like it
Found a better price
Thank you so much for supporting our business and helping us keep our eBay community fair and thriving!