FSP GROUP FSP036-RBBN2 For Fortinet 12V 3A 36W 2PIN AC/DC Adapter

By placing a bid, submitting an offer, or selecting "Buy It Now," you agree to the terms set forth below in addition to the applicable eBay User Agreement and eBay policies. In the event of any conflict between these terms and eBay's policies, eBay's policies control.

1. Listing Accuracy
We make reasonable efforts to ensure that product descriptions, specifications, and photos are accurate.
Unless specifically stated in the listing:

• Accessories, licenses, cables, mounting hardware, or software are not included.
• Do not assume any item is included unless explicitly described.

If there is an error in a listing, we reserve the right to correct it or cancel the transaction in accordance with eBay policy.

2. Condition of Items
Items are sold in the condition stated in the listing (e.g., New, Used, Seller Refurbished).
Used or refurbished items may show minor cosmetic wear consistent with prior use unless otherwise described.
We test and inspect equipment prior to shipment unless otherwise noted.

3. Warranty and 30-Day Review Period
Unless otherwise stated in the listing:

• You have 30 days from delivery to notify us of any undocumented material defect or missing components.
• All claims must be initiated through eBay's messaging or return system.

If an item is defective or materially not as described, we will work with you promptly to resolve the issue in accordance with eBay's policies.
Additional warranty coverage, if offered, is described in the listing. If a longer warranty is desired, please contact us prior to purchase.

4. Manufacturer Warranty
Some products may still be covered by a manufacturer's warranty. In such cases, warranty service may be available directly from the manufacturer, subject to the manufacturer's terms and eligibility requirements.

5. Unauthorized Repairs
Do not attempt to repair, modify, or disassemble an item without contacting us first.
Unauthorized repair or modification may void any applicable seller warranty.

6. Shipping
We ship only using our carrier accounts. We do not ship using buyer-provided shipping accounts.
Our primary carrier is FedEx.
Shipping charges include packaging, handling, and carrier costs. These charges cannot be separated.
Risk of loss and title pass in accordance with eBay and carrier delivery confirmation policies.

7. Returns
Returns are governed by:

• The return policy stated in the listing.
• eBay's Money Back Guarantee.

If the return is due to an error on our part or the item is not as described, we will cover return shipping in accordance with eBay policy.
For discretionary returns (e.g., buyer's remorse), return shipping and restocking fees, if applicable, will be handled in accordance with the listing's stated return terms and eBay's policies.
Returned items must:

• Include all original components.
• Be returned in the same condition received.
• Be properly packaged.
• New units must be returned in the original box.

Damage due to inadequate return packaging may reduce the refund in accordance with eBay's policy.

8. Warranty Replacement Procedure
If an issue arises during a stated warranty period:

• Contact us via eBay messaging.
• Provide the serial number (if applicable).
• Provide details of the issue.

We may troubleshoot before issuing a replacement authorization.
Replacement units will be provided in accordance with the warranty terms stated in the listing.

9. International Orders
For international shipments:

• Buyers are responsible for all customs duties, VAT, taxes, and import fees.
• Refusal of delivery due to unpaid duties may result in return shipping and carrier fees being deducted from any refund, subject to eBay policy.

10. Limitation of Liability
To the fullest extent permitted by law and consistent with eBay policy:
We are not liable for indirect, incidental, or consequential damages arising from the use of purchased items.
Nothing in these terms limits rights provided under applicable consumer protection laws or eBay's Money Back Guarantee.

11. Contact
If you have any questions or concerns, please contact us through eBay messaging before opening a case. We respond promptly and are committed to resolving issues professionally.