- Additional items ship free.
- Once the item is PAID FOR we can tag and hold if desired. There are obvious situations where sending live plants is not convenient or wise. We do not refund held plants unless we should decide it no longer meets our standards. Holding them here for you is just a courtesy.
- Shipping is often sooner but may take as long as 5 and seldom more working days to leave. For the sake of the plant we use expedited shipping- Plants are shipped with their roots in soil.
- We guarantee safe arrival of your plant to your door. This occurs when carrier records indicate delivery. You agree to provide information needed if a claim is filed.