Seller Terms Shipping Information Payment Options

Seller Terms

1. Product Accuracy: All items listed are described to the best of our ability, including details on condition, size, and functionality. Please review photos and descriptions carefully before purchasing. If you have questions, contact us via eBay messages, and we’ll respond within 24 hours.
2. Returns Policy: We accept returns within 30 days of delivery for items that are damaged, defective, or not as described. The buyer is responsible for return shipping costs unless the error is ours. Refunds will be processed within 5 business days of receiving the returned item in its original condition.
3. Feedback: We strive for positive feedback. If you’re unsatisfied with your purchase, please contact us first to resolve the issue before leaving negative feedback. We value your satisfaction and will work to find a fair solution.
4. Pricing and Availability: All prices are in Australian Dollars (AUD) and include GST where applicable. We reserve the right to correct pricing errors and limit quantities on high-demand items. In case of stock discrepancies, we’ll notify you promptly and offer a refund or alternative.

Shipping Information

1. Processing Time: Orders are processed within 1-2 business days after payment confirmation. Weekend and public holiday orders will be handled on the next business day.
2. Delivery Methods: We ship via selected courier services includes Australia Post etc., Standard shipping typically takes 3-7 business days within Australia, while express shipping takes 1-3 business days. Tracking numbers will be provided once your order ships.
3. Shipping Costs: Shipping fees are calculated based on the item’s weight, dimensions, and delivery location. These costs are displayed at checkout. Free shipping is available on select items.
4. Lost or Damaged Items: For domestic orders, we provide basic shipping insurance. If your item is lost or damaged in transit, contact us with your tracking number, and we’ll file a claim with the carrier. Replacements or refunds will be arranged once the claim is approved.

Payment Options

1. Accepted Methods: We accept payment via PayPal, eBay Managed Payments (including credit/debit cards: Visa, Mastercard, American Express), and Afterpay.
2. Payment Terms: Payment is required within 48 hours of purchase. Unpaid items may result in an unpaid item case being opened, and the order may be canceled.
3. Tax Invoices: A tax invoice will be sent to your eBay-registered email address after payment is processed, including details of the purchase and GST (where applicable).
4. Payment Security: All transactions are processed through eBay’s secure payment system, ensuring your financial information is protected. We do not store or access your payment details.