Please note the vast majority of deliveries fall within the estimated time scales above but unfortunately there can occasionally be delays within the postal service outside of our control, such as Bank Holidays, Easter and Christmas also on international postage sometimes delays within Customs.
If your order has been dispatched and the estimated delivery date has passed, we recommend that you ask your local sorting office if they've tried to deliver it, or check with your neighbours to find out whether the package has been left with them. If your order hasn't arrived by the estimated delivery date, please wait a few days in case it's been delayed in the post. If you still haven't received your item, please contact us by eBay messaging. We will endeavour to answer all messages within 12 hrs