Ann Market sells only original products.
We offer only sealed brand-new items, so you can shop with confidence.
If you have any questions, feel free to contact us, and we will respond as quickly as possible.
Thank you. ˗ˋˏ ♡ ˎˊ˗
Orders are dispatched within 1–3 business days after payment confirmation.
Standard Shipping (with tracking) usually takes 14–28 business days after dispatch.
Express Shipping (with tracking) usually takes 2–7 business days after dispatch.
A 100% valid tracking number is provided for every order.
(Please note: Delivery times do not include weekends or public holidays.)
All returns are accepted within the return period; however:
If the product has been unsealed (opened) or shows any signs of use, the return will be rejected and the item will be sent back to the buyer.
All return processes are documented with photos and videos for verification.
In the event of an issue or dispute, all photo and video evidence will be shared with the buyer for transparency.
Returns are only accepted if items are brand new, unopened, unused, and in their original packaging, including all accessories, manuals, and packing materials.
Shipping and handling fees are non-refundable.
All returns must be pre-approved through eBay messages before sending the item back.
If you experience any issues, please contact us immediately — we will resolve them promptly and professionally.
All customs duties, taxes, and import charges are strictly the buyer’s responsibility.
Customs regulations and tax rates vary by country and are determined by local laws. Sellers have no control over these charges and cannot predict the amount.
Please check with your country’s customs office before purchasing to determine what additional costs (if any) may apply.
If customs duties, taxes, or handling fees are not paid by the buyer, the package may be:
Returned — In this case, only the item cost will be refunded, excluding shipping fees and any customs charges incurred.
Disposed of by customs — In this case, no refund will be issued.
The seller is not responsible for customs delays, refusals, or any additional charges imposed by the destination country.
By placing an order, the buyer agrees to comply with all import regulations and tax laws of their country.
We are committed to ensuring your complete satisfaction.
Positive feedback means a lot to us and helps us continue improving our service.
If you are not fully satisfied, we kindly ask you to contact us first before leaving negative feedback.
Any concerns or issues will be addressed promptly and professionally.
For any questions or concerns, please send us a message on eBay.
We typically respond within 24 hours.
The quickest and most effective way to resolve any issue is to contact us directly.