This product's condition is "Open box" - Dell 27 All-in-one Desktop Ec27250-27-inch Fhd Touch Display, Intel Core 7 Processor 150u, Nvidia Geforce Mx570a 2gb Gddr6 Graphics, 32gb Ddr5 Ram, 2tb Ssd, Windows 11 Pro, Onsite Service - White The item shows absolutely no signs of use but the item's original packaging may be opened, damaged, or is missing/replaced. This item itself will be in the same condition as a "new" product only the packaging may be as described.

We strictly abide by ebay's counterfeit item policy (see link below):

https://www.ebay.com/help/policies/prohibited-restricted-items/counterfeit-item-policy?id=4276

If you have any questions about the authenticity of our items please ask for information please message us on ebay and we will respond as soon as we can.