Ann Market sells only original products.
We offer only sealed brand-new items, so you can shop with confidence.
If you have any questions, feel free to contact us, and we will respond as quickly as possible.
Thank you. ˗ˋˏ ♡ ˎˊ˗

Shipping:

Your order will be shipped within 1-3 business days after purchase.
Standard shipping (with tracking number) usually takes 14 to 28 days after dispatch.
Express shipping (with tracking number) usually takes 2-7 days after dispatch.
All our buyers receive a 100% tracking number. (The delivery times are without considering holidays.)

Return Policy:

If the item is defective or if the item description is misleading, we offer exchanges or returns.
Please note that repair services may not be available for most products.
All returned items must be new, unopened, unused, and in their original packaging, including all packaging materials.
Shipping and handling fees are non-refundable.
Returns must be discussed and agreed upon with us in advance.
If you encounter any issues, please don’t hesitate to contact us, and we will assist you as quickly as possible.

Customs Clearance:

Customs policies may vary from country to country.
We are not responsible for any customs duties, taxes, or tariffs.
Import duties and taxes are the buyer’s responsibility.
Please check with your country’s customs office before bidding or purchasing for additional costs.

Important Note on Returns and Customs Fees:

In some cases, packages may be returned due to unpaid taxes and duties by the shipping carrier of the destination country.
Each country has its own customs regulations, and if these are not met, the package may be disposed of or returned according to the regulations of the shipping carrier.
In the case of disposal due to unpaid taxes, refunds will not be issued.
If the package is returned, we will refund only the item value, minus the shipping fees and any customs charges.
Please ensure that you pay the required taxes and fees according to your country's customs regulations to avoid delivery issues.

Feedback:

We always strive to ensure your complete satisfaction.
Positive feedback means a lot to us and helps us continue improving our services.
If you are not fully satisfied, we kindly ask that you reach out to us before leaving negative feedback.
If you have any concerns or issues with the product, please contact us directly, and we will resolve them as swiftly as possible.

Contact Us:

If you have any questions or concerns, please leave us an inquiry, and we will reply as soon as possible.
The quickest way to address any issues or concerns is to contact us directly.