We aim to make your delivery smooth and hassle-free. Please read the following important terms before placing your order:

Standard Delivery (1-Man Service – Included)

• Delivered via our trusted 1-man courier service to most mainland UK addresses.

• Delivery is to your front door only (ground floor access).

• You may need assistance getting the item inside, especially for larger pieces.

Delivery Coverage & Restrictions
We deliver across most of mainland UK, but we do not deliver to:

• Ireland

• Any UK islands (e.g. Isle of Wight, Isle of Man, Channel Islands, Any Scottish Islands)

• Parcel drop-off points or lockers

• Hospitals or schools

• Any non-UK final destinations

If you're unsure about your postcode, please contact us before purchasing.

Highlands & Remote Area Surcharge
Some remote locations (including parts of the Scottish Highlands) may carry a courier surcharge.
If you live in a remote area, please message us before buying for confirmation and pricing.
We cannot list all affected areas due to the range of products and couriers we use.

Contact Number Required
A valid phone number is essential for all deliveries.
A mobile number is preferred so you can receive courier text updates.
Missing contact details may cause delays.

Important on Delivery
Inspect the packaging thoroughly upon delivery.
If there's any damage to the boxes, please note it on the delivery slip before signing.
This is crucial for any damage claims or insurance coverage.

Estimated Delivery Dates
Delivery dates shown at checkout are estimates only.
For real-time updates, especially if timing is important, please contact us before placing your order.

We want your buying experience to be as smooth and secure as possible. Please review the following payment details before completing your purchase:

Accepted Payment Methods
We accept the following payment options:

• PayPal

• Credit and Debit Cards (via PayPal or eBay checkout)

• Apple Pay & Google Pay (available at checkout for supported devices)

All payments must be made through eBay’s secure checkout system. We do not accept payments by phone or direct bank transfer.

Payment Timeframe
Payment is required immediately upon purchase.

Order Processing
Orders are only processed once full payment has been received and cleared.
Any delays in payment will result in a delay in dispatch.

Security & Fraud Prevention
All transactions are monitored and verified by eBay and PayPal to protect against fraud.
We reserve the right to cancel any suspicious orders or those that fail verification checks.

Need Help?
If you experience any issues during checkout or payment, please get in touch and we’ll be happy to help.

We want you to be completely satisfied with your purchase. If for any reason you are not, please read our returns policy below:

Change of Mind Returns

• You may return your item within 30 days of delivery.

• The item must be unused, in its original packaging, and in resalable condition.

• Buyers are responsible for the cost and arrangement of return shipping unless the item is faulty or damaged.

Damaged or Faulty Items

• If your item arrives damaged, faulty or incorrect, please contact us within 48 hours of delivery.

• We will require clear photos of the damage and the packaging.

• We will then arrange a replacement, repair, or refund at no extra cost to you.

Return Process

1. Contact us via eBay messages to request a return.

2. Wait for return instructions before sending the item back.

3. Once received and inspected, we will process your refund within 5 working days.

Important Notes

• Returns received in damaged or used condition may be subject to a deduction or rejection.

• Please ensure all original parts and packaging are included.

• We recommend using a tracked and insured courier service for all returns.

Need Help?
If you’re unsure about the return process or your item’s eligibility, please contact us first – we’re here to help.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.