📦 Shipping Information • All items are shipped directly from South Korea with care.
• Depending on your location, we use K-Packet, EMS, or Fedex for safe and fast delivery.
• We usually ship within 1–5 business days after confirming your payment.
• A tracking number will be provided as soon as your order ships.
• Please double-check your shipping address before placing your order to avoid any issues.
💸 Customs & Import Taxes
• Import duties, taxes, or customs fees may apply depending on your country's regulations.
• These charges are the buyer’s responsibility, so we kindly recommend checking with your local customs office beforehand.
• Please note: We are unable to mark items as "gift" or lower the value on customs forms.
🔄 Returns & Refunds
• We want you to be happy with your order! 😊
• If your item is damaged, defective, or incorrect, please contact us within 3 days of delivery with photos.
• Refunds will be issued after we receive the item back in its original condition.
• Return shipping may be the buyer’s responsibility unless the issue was our fault.
✨ Additional Information
• All items are 100% official and authentic.
• Free gifts (like photocards) are randomly included and not eligible for return or exchange.
📩 Contact Us
• You can contact us via eBay message anytime.
• We will reply within 24 hours and do our best to help you! 💌 |