INCLUDED WITH YOUR PURCHASE

• The original case is NOT included unless you see it in the photos.
• FREE generic Optics Frames case, and quality cloth, is included if there is no original case. 
• The original case will be included only if you see the case in the photos.

For extra protection, we ship in sturdy double-walled "indestructo" mailing boxes.

ADDING LENSES

• YES - Any local optical shop can make lenses for these frames.
• YES - Online lens providers, like VISIONLABSERVICES, can make lenses for these frames.
• YES - If you've broken your frame, your lenses will fit this frame; only if the broken frame is the same brand, 
  model, and size like the one in this listing.
• NO - Lenses from a different brand, model, or size that's different from what you see in this listing will not fit, even if they 
  look similar. Lenses are custom cut for every frame.
• If you have any questions about lens fitment, please contact us first.

TRUSTED SELLER

• Sold over 46,000 frames, and counting.
• Over 10,000 five-star reviews.
• Over 4,700 followers
• Member of the eBay Ads Advisory Board.

• Top Rated Plus Seller.
• Over 14,000 frame models in stock, across hundreds of brands.
• About 230 new listings are added every week.

GUARANTEED 100% AUTHENTIC

• Selling fake items is a terrible business model. We don't sell fakes.
• If you message us about authenticity, you will be ignored and blocked.
• We take all our photos. What you see in the photos will be the frame you will receive.
• We create unique listings of most tortoise frames, due to the random nature of their color and pattern distributions. Check the pattern carefully before purchasing.

SHIPPING

• Our goal is to provide same-day shipping if ordered before 11:00 am Mountain Time M-F, and we try to do the same on Saturdays.
• Items are shipped USPS Ground Advantage with tracking. Expedited shipping options are available during checkout.

RETURNS

• If you don't like the frame, return it within 30 days. We provide a free return shipping label.
• NOTE: ?AS-IS? and New With Defects listings are not returnable. These are generally frames with known issues. Please ask if the description in the listing is unclear.
• If there is a problem with the frame, please contact us first. We can usually resolve the issue much more favorably than jumping right to the negative feedback route. Yes, we make mistakes sometimes.

WHERE DO WE GET OUR INVENTORY?

• We acquire our fabulous frames from various sources like store closures, factory closeouts, end of run, discontinued, or otherwise surplus frames.
• We purchase in bulk, sight unseen, across practically all brands and price points.
• We never know from week to week what will show up.