Product
Note:
Please note that all photos are captured under studio
lighting with 10x zoom. As a result, the object may appear smaller and brighter
than its actual size.
About Us
We are a trusted wholesale supplier
of a wide variety of gemstones and semi-precious stones. We specialize in
providing gemstones tailored to your unique specifications, including
adjustments to weight, design, and stone size to meet your exact requirements.
Shipping Policy
Processing Time: Orders will be processed within
2-3 business days of receiving cleared payment.
Delivery Time: Once shipped, you can expect
delivery within 11-23 days, depending on your location.
Please note: Shipping times may vary based
on your destination.
Import Duties and Taxes
Import duties, taxes, and additional
charges are not included in the item price or shipping costs. These charges are
the responsibility of the buyer. We recommend contacting your local customs
office to inquire about any additional fees prior to purchasing.
Payment Policy
We only accept payments via PayPal.
PayPal is a secure and reliable payment platform, ensuring a smooth transaction
process and safeguarding both the buyer and seller. We ship orders promptly
upon receiving cleared payment.
Feedback Policy
We are committed to providing
excellent customer service. Before leaving neutral or negative feedback, please
give us the opportunity to resolve any issues. We strive to address every
concern promptly and take all feedback seriously. Positive feedback will be
automatically left for you once we receive yours within 24 hours.
RETURNS
No Questions
Asked, 100%money back guarantee without any restocking fees if dissatisfied.
Item (s) have to be returned for a refund within 30 days after receiving it and
must be returned in their original,
conditions with the certificate (if any). Damaged goods will not be accepted
and will be returned to the sender. For International Buyers, please return by
Registered Air Mail. Only and follow our instructions carefully, otherwise we
will, not be responsible if the item get stuck with customs, please kindly
contact us before sending back any item for all important instructions.
Shipping Fees are Non-Refundable and Buyer pays the return shipping. No
exceptions. Domestic buyers therefore requested to contact us before sending
back any item for all important instructions.
Please contact us via the Contact Seller link if you
are dissatisfied with your purchase, and kindly provide the reason for the
return.
International buyers: Please ensure the return is
sent via registered mail with full insurance coverage.
CONTACT
If you have any comments or questions, please contact us via EBay message
system.
FEEDBACK
Once you receive
the item, we ask that you leave us Positive feedback with all 5 stars. Please
do not hesitate to contact us for any reason.
We also kindly
request that you do not leave a negative or neutral feedback without contacting
us first. We will try our best to resolve any problems that you may have with
the transaction.
Thank you for choosing us! We look forward to serving you and providing top-quality gemstones.