This product's condition is "Used-Good" - The dongle for the headphones doesn't seem to turn on, and the headphones are missing the mic. The headphones are fully functional, and the bluetooth works just fine. Steelseries Arctis Nova 7 Wireless Multi-platform Gaming Headset – Diablo Iv Edition Dual 2.4 Ghz & Bluetooth 38 Hr Fast Charge Battery Free In-game Item - Pc, Ps, Mac, Mobile, Switch Used-Good: The item has been previously used and shows moderate signs of use such as scratches, dents, hair/lint, etc. There may be missing accessories (which, if is the case, will be noted and will not be imperative to the functionality of the item). The item still performs as intended with no issues.

We strictly abide by ebay's counterfeit item policy (see link below):

https://www.ebay.com/help/policies/prohibited-restricted-items/counterfeit-item-policy?id=4276

If you have any questions about the authenticity of our items please ask for information please message us on ebay and we will respond as soon as we can.