To our esteemed ModeAuto Clients
We strive to maintain high standards of excellence and strive for 100% customer satisfaction. Feedback is very important to us. We request that you contact us immediately before you give neutral or negative feedback, so that we can address your concerns. It is impossible to address issues if we do not know about them!
We ship all packages as soon as possible, so please make sure to enter correct payment and shipping information before checking out. Once your payment is completed, we will not be able to accept any more changes to your order.
All domestic orders will be shipped via USPS, UPS or FedEx from our US warehouse and usually arrive at your door in about 2-7 business days.
Local pickup is available.
All of our brand new items come with a 30-Day money-back guarantee.
We define the item as defective only if it doesn't function as described. It is the buyer's responsibility to understand the item description before ordering.
Refunds will be processed within 3 to 5 business days of receiving the return.
We accept all forms of payment available on eBay checkout, including credit cards, PayPal, Google Pay and Apple Pay.
If you have any issues with the payment option or process please contact us, we will help you with directions.
ModeAuto provides excellent customer service, styling accessories and other parts for your automotive needs.
Please contact us via either the 'Ask Seller a Question' or 'Contact Us' buttons both of which can be found in the Helpful Links menu of this listing.
We reply to all emails within 24 hours. Emails sent over the weekend will be replied to first thing on Monday.
