Aquarium Real Rock Cave Black
Hand Made Decoration
Great for Small Fish Shrimp Betta Fry Pleco
Made with Real Rocks
Aquarium Safe,
ALL MATERIAL USED ARE NON TOXIC AND RUST FREE
Size: SEE PHOTOS
NOTE: This is a handmade product size and shape and color may slightly very. This decoration is fragile please avoid dropping, squeezing, and twisting.
all of our products are grown in U.S.A. 🇺🇸
SHIPPING POLICY & DETAILS
- Orders will be shipped via USPS 1ST Class Mail Service unless different service is selected at checkout.
- Shipping could be delayed on Live plants / animals, to avoid unsafe weather conditions ( heat/cold ) or to avoid delays due to national holidays or weekends.
- We ship within two business days of cleared payment.
- Hand Made orders could take over a week to build and ship.
- Live Animal / Plant orders could be delayed due to unfavorable weather conditions.
- Standard FREE shipping takes between 3-5 business days.
- Expedited shipping takes 2-3 business days.
LIVE ARRIVAL GUARANTEED & DOA POLICY
We guarantee Live arrival of all orders shipped via USPS Priority Mail.
In case of plant / live stock arrives damaged or dead, follow the steps below to be covered under DOA Policy.
- Contact us immediately with in 24hrs of delivery.
- Send us 2 clear photos of the item once in original bag and once outside of the bag.
- Once we can verify that the item has arrived damaged / dead we will offer you a replacement or refund based on availability of the item.
*** IF THERE HAS BEEN NO COMMUNICATION INCLUDING PHOTOS WITHIN 24 HOURS OF DELIVERY LIVE ARRIVAL GUARANTEE IS AUTOMATICALLY VOIDED.
***
- We can not guarantee the survival of live stock / plant once in your possession since well being of order depends on care given and needs provided.
- Live / Plant orders must be picked as soon as delivered.
- Live orders left outdoors could get damaged / perish by extreme heat or cold.
Feedback & Reviews
- Customer satisfaction is my priority, and your positive feedback is highly appreciated.
- Please contact me before leaving a negative feedback. I will try everything available to me to resolve any issue.
- Once I receive a negative feedback I don’t have much options to resolve the issue.
Questions & Concerns
If you have any questions or concerns please feel free to send us a message and we will get back to you ASAP no longer than 24hrs Monday though Friday.