Domestic returns accepted only in the original box, packaging and re-sellable condition. The buyer should start a return within 14 days of receiving the item. Unfortunately, customised orders or worn earrings cannot be returned. *** If you are facing problems, we assure you that we will provide full assistance to resolve any problems you are facing. Simply send us a message through the eBay Messaging system.

All items shipped from the United Kingdom to destinations indicated on this page with Royal Mail or other courier/shipping companies. Our dispatch time varies 1 to 5 Business Days as indicated on this very page.Courier companies estimate shipping to take +1-2 Business Days for most of UK, +3-5 Business Days for EU, +5-10 Business Days for all other International Destinations.During these unprecedented times, our couriers are doing their very best to get orders delivered to you as quickly possible. Please note standard deliveries do not come with a tracking number. If you would like to track your delivery, please upgrade your delivery to Tracked / Signed. If you cannot find a postage service, please contact the seller before placing an order. Although it is unlikely the items might be stuck in customs for international deliveries, buyers are responsible for any customs and import taxes that may apply.

We accept PayPal payments (Credit cards or debit cards such as Visa, MasterCard, Maestro, American Express through PayPal).