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Original Monarch Steamship Company Glasgow 1911 Debenture Dividend Advice Letter

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This auction is for the collectable item shown in the pictures.

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UK BASED SELLER

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Books, Comics and Magazines

Cinema,
Theatre & Television

SCARVES, ties
& Clothing

Sports Range

Toys & Games

Collectables

Shipping & Returns

1) I aim to post items promptly. In most cases I despatch items within 2 working days of purchase (Monday to Friday).

I do occasionally state in the listings items will be posted within 5 working days to cover for when we are away for a few days or have family commitments that take priority.

2) The vast majority of my items are posted via the UK postal carrier Royal Mail. I do find the eBay expected delivery times are fairly accurate however occasionally delays can occur due to issues outside my control. Full details can normally be obtained from the Royal Mail Website.

Occasionally eBay do add some details to their messaging system highlighting any delays however in most cases this is after the event.

3) Every item I now sell in the UK includes free shipping using the Royal Mail 48 service. This provides tracking at the point an item enters the postal system and again once it is delivered.

4) For buyers outside the UK please be aware following changes to global shipping services there may be additional taxes, tariffs or charges applied in your country at Customs or by your local postal carrier. I am not responsible for these and please ensure you consider these before placing your order. These differ between countries and do change on a periodic basis.

For items posted using the eBay Global Shipping system I have no control over the postal charges they make and are in their hands regarding these as they apply and collect these.

5) In the unlikely event an item does go missing in the postal system I always raise a claim with Royal Mail as this allows them to build up a picture of any problem areas.

Fortunately these are the exception and in most cases items are received when expected however occasionally items can take longer than expected to arrive.

Due to the volume of items I list, and have listed, I do occasionally make mistakes.

Before raising a dispute or leaving neutral or negative feedback if you do have a problem please drop me a note and I always aim to resolve these quickly.

I aim to provide the service I would expect myself when buying items from eBay and will always do everything I can to resolve a problem to everybody's satisfaction.

I have become increasingly frustrated when negative or neutral feedback is left without contacting me first as this is unfair. If you read my feedback I would hope this shows I am 100% genuine and always strive to provide an excellent level of service and struggle to understand why is it my fault when an item is lost in the postal system, particularly when I can provide proof it was posted in a timely manner.

If you do have any queries please can you send any e-mails via the eBay messaging system as I do not pick up all of those sent to my private email address.

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