Contact Us - Our Support Team is Here For You!
Our goal is to earn 5 star positive feedback on every sale! 1 or 2 Star DSR Ratings Destroy Our Company. We would appreciate the chance to correct any problems before posting anything other than positive feedback.
We encourage our customers to contact in order to resolve any issues regarding the transaction before leave negative feedback on eBay. Please make sure to contact us before you leave feedback.
Our working hours Beijing time from 9:00 a.m. to 18:00 p.m. Monday to Friday
Payment
- We accept PayPal only.
- eBay item number, your full name and shipping address MUST be included in the PayPal payment.
Shipping
- USA --Our warehouse in the east United States
- East United States-----------------------1-3days
- Western of the United States-----------------------3-5days
- southern United States-----------------------2-days
- Australia -----------------------7-12 working days By AUpost-eparcel from China.
UK/ Canada ------------------ 14-28 working days
Europe ------------------------------- 21-28 working days
Brazil/ South America ------ 30-40 working days
We offers 30-day refund, and 1 year manufactured warranty on all products, Warranty period starts from the date of purchase.
After 30 days from the date of purchase, all return can only be replaced by same item, unless this item is out of stock at that moment. buyer need pay the shipping fee.
* Warranty will be voided if the product is mishandled or physical damaged by customer. We will refuse back all the returns which are out of warranty.
* We are not responsible for any kind of compatible issues, or problems related to any specific software or games.
Return Policy
Returns are permitted and must be initiated by the buyer within 30 days from the date of purchase.
Please leave us positive feedback upon satisfactory receipt of the item. We have a program that automatically replies as soon as you leave your feedback. We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately. Please give us the opportunity to resolve a problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving negative feedback. All communications are handled through Email. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience. Due to some ISP SPAM filter settings, you may not be able to receive our email replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
For all orders, please note that:
Taxes and charges are not included in the item price or shipping charges.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
About Us
Contact Us - Our Support Team is Here For You!
Our goal is to earn 5 star positive feedback on every sale! 1 or 2 Star DSR Ratings Destroy Our Company. We would appreciate the chance to correct any problems before posting anything other than positive feedback.
We encourage our customers to contact in order to resolve any issues regarding the transaction before leave negative feedback on eBay. Please make sure to contact us before you leave feedback.
Our working hours Beijing time from 9:00 a.m. to 18:00 p.m. Monday to Friday
Payment
Payment
- We accept PayPal only.
- eBay item number, your full name and shipping address MUST be included in the PayPal payment.
Shipping
Shipping
- USA --Our warehouse in the east United States
- East United States-----------------------1-3days
- Western of the United States-----------------------3-5days
- southern United States-----------------------2-days
- Australia -----------------------7-12 working days By AUpost-eparcel from China.
UK/ Canada ------------------ 14-28 working days
Europe ------------------------------- 21-28 working days
Brazil/ South America ------ 30-40 working days
Returns
We offers 30-day refund, and 1 year manufactured warranty on all products, Warranty period starts from the date of purchase.
After 30 days from the date of purchase, all return can only be replaced by same item, unless this item is out of stock at that moment. buyer need pay the shipping fee.
* Warranty will be voided if the product is mishandled or physical damaged by customer. We will refuse back all the returns which are out of warranty.
* We are not responsible for any kind of compatible issues, or problems related to any specific software or games.
Return Policy
Returns are permitted and must be initiated by the buyer within 30 days from the date of purchase.
Contact Us
Please leave us positive feedback upon satisfactory receipt of the item. We have a program that automatically replies as soon as you leave your feedback. We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately. Please give us the opportunity to resolve a problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving negative feedback. All communications are handled through Email. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience. Due to some ISP SPAM filter settings, you may not be able to receive our email replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
About Taxes
For all orders, please note that:
Taxes and charges are not included in the item price or shipping charges.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
