SHIPPING POLICY

Orders are generally shipped the same or next business day from our warehouse located in in Sydney, Australia. OR Pickup is also available from our warehouse in Revesby, Monday to Friday.

Standard delivery times:

• Sydney / Canberra / Melbourne / Brisbane : 1 to 2 days
• Country NSW / VIC / QLD: 3 days
• North QLD : 4-5 days
• Adelaide : 2 days
• Perth & Tasmania: 5 days
• New Zealand: 5 days
  
  

Every order we send has item TRACKING, so you can track the progress of your delivery. If you have a specific courier requirement simply enter it in the special instructions section of the checkout. If you are not likely to be home at the time of delivery you have two options: Have the courier driver leave a failed to deliver card. You will then need to contact the freight company and reschedule delivery for a suitable time OR collect it from your local post office (if sent via Australia Post) You can request the driver to “Leave” the parcel in a safe place such as at the front door or through the side gate. You can give your “Authority to Leave” in the special instructions section of the checkout.

Obviously the delivery time can vary, especially in rural or remote areas.... So please use the above as a guide only.

Following promotions and peak time (spring/summer), in rare cases dispatch may be 2+ days.  If there is to be any extended delay on an order for any reason, you will be contacted via email or phone.

Express post or express courier may be available, however it must be organised manually with one of our staff vie phone or email. Please note that these shipping costs can be significantly higher as although a product may be light, express shipments are calculated on volumetric size.

PAYMENT POLICY

What payment options do you have?
We accept the following forms of payment.

• PayPal - our preferred payment method. You don't need a PayPal account to use it either.
• Visa and Mastercard - through Paypal

CONTACT US

Our shop address is:

93 Carrington Street, Revesby 2210, Sydney, NSW

We are open:
Mon-Fri: 7.30am - 4pm