All prices include VAT.

You can pay for your purchases via the following methods.

Secure payments via PayPal is the preferred way, we do not charge extra for PayPal payments.

Debit Cards

Credit Cards

Bank Transfer (if you wish to use this method please ask for bank details). Goods will be dispatched once cleared funds are received

Personal/Company Cheque (goods will only be dispatched once the funds are cleared, normally this takes 5/7 working days)

Shipping Charges:

• 2nd Class Post: FREE  
• 1st Class: £2.50
• Next Working Day Anytime Mainland UK Only: £10.00
• Scottish Islands, Highlands, Islands & Northern Ireland Express (Approx 2-3 days): £10.00
• Pre-10.30am UK Only: Contact us via eBay message
• Pre-12.00am UK Only: Contact us via eBay message
• Saturday Delivery: Contact us via ebay message
• Heavy Item/Dangerous Goods Charge: £6.50
• International Shipping Charges Vary

When will you ship my item?

• We aim to ship all UK orders within 1-2 days of order. However if this is not possible due to reasons beyond our control we will aim to dispatch as quickly as possible.

The item ordered is different from the picture in your listing?

• The listing picture is a generic image of the item in question

The brand of the item I have received is different from what I have ordered

• From time to time the brand of the item ordered may not be available were so a suitable alternative will be supplied

Couriers we use?

• Couriers we use are Royal Mail, Parcelforce, Myhermes, TNT, DPD, UPS, Fedex & UK Mail.

You have cancelled my order?

• From time to time there may be occasions when I will have to cancel order due to fulfillment issues. This is primarily down to not being able to source the item you have ordered.

My item has not arrived yet?

• All items are sent via courier or second/ first class post unless they are going outside the UK. If you have not received your packet please contact your local postal sorting office as your item may be there. All items are shipped within one/ two business day of ordering I can not control the item once it has left me if it has been sent via the post as there is no tracking for the packet but if the item is undelivered it should come back to me as their is a frank with our returns address on it. Royal Mail says that you should wait up to 15 BUSINESS days before making a claim for a missing packet. For international delivery please allow up to 28 days before contacting me. This is the time stated by the Royal Mail before being able to make a claim for a missing packet & that the packet should of been delivered in that given time.

Overseas buyers are responsible for any import duty, Tax, or brokerage fees incurred by the country of destination.

Returns Policy

• You may return an unused item in original condition, unless faulty, within 30 days of receipt. Damaged or used goods cannot be refunded.
• Customers will be responsible for the original and return shipping charges unless we determine that we are at fault for an order error or product defect. Bolton Bearings will not be responsible for any return item lost in transit.
• Once we receive the package and the goods are checked, we will refund you by the payment method used when the order was placed.
• If you receive a refund, the cost of return shipping will be deducted from your refund. (were postage is free the cost of post & packing will still be deducted)
• Please allow 30 days for your return to be processed or exchange to be sent.
• Goods may incur a 25% handling/restocking charge.

We do not accept returns for the following items

• Timing Belts
• Poly-V Belts
• Custom made items

What are Bolton Bearings opening times?

• Our office hours are weekdays from 8.30am to 5.00pm, however you may contact via eBay message at any time and we shall respond at the earliest opportunity.

Do you have a trade counter?

• Yes we do. If you have seen something online which you wish to come down and collect please call us on 01204 370453 before you do this to ensure we have the item here and it is not  a wasted journey for yourself.

What Bearings brands do you supply?

• All the quality brand bearings we supply will be one of the following leading manufactures: SKF, FAG, RHP, NSK, INA, SNR, NTN, KOYO, IKO, WM1, FYH, FS, Medway, Challenge, MSB or NKE. (If you prefer a specific brand on your order please use the option provided in your basket).

What is the latest order time for a Next Day delivery service

• We can accept orders before 3pm for next day delivery. I would advise to call ourselves on 01204 370453 to ensure this can happen.

The item ordered is different from the picture in your listing?

• The listing picture is a stock image

The brand of the item I have received is different from what I have ordered

• From time to time the brand of the item ordered may not be available were so a suitable alternative will be supplied

Can you ship outside of the United Kingdom

• Yes, we shall endeavour to ship to any valid address. If you cant find shipping to your destination please do not hesitate to contact via eBay message 

Can I open a Trade Account

• Yes you can please contact via eBay message and ask for our form and email/ send it back to us.

Which payment methods are accepted

• We accept paypal, bank transfer and most card payments.

Can I find products that are not listed online

• If you are struggling to find the exact item you need, please contact us via eBay message . Alternatively, we can talk directly by using our online chat service

Please contact us through the ebay message service

email Click here to contact via eBay message